Why ice makers fail in Cottage Grove
Washington County water carries a heavy mineral load, and every ice maker in Cottage Grove runs that water through a small solenoid valve and a narrow fill tube several times a day. Scale accumulates at both points. A partially blocked valve delivers too little water, which produces hollow, small, or crescent-shaped cubes. A restricted fill tube lets the last of the water sit and freeze, and the next cycle dumps its fill down the front of the compartment instead of into the mold.
The newer French-door units common in the Ravine Parkway and Hidden Valley builds put the ice maker in the fresh-food door, which adds two more failure points: the door water line and the compartment's own small evaporator or fan. Those units also depend on an accurate freezer temperature — above about 10°F, harvest cycles stall and production drops by half even with everything mechanically intact.
Older side-by-sides in Thompson Grove and Pine Hill use a simpler freezer-mounted module. On those the module's ejector motor, the thermostat inside it, and the fill valve are effectively the whole fault list, and all three are inexpensive parts we stock.