Ice maker not making ice at all
Failed water inlet valve, frozen fill tube, low household water pressure, or a failed ice maker module not cycling on a forced harvest.
$185–$385 · 60–90 min
Refrigerator ice maker frozen over, leaking, or just not making ice? We fix every brand — Samsung, LG, Whirlpool, KitchenAid, Maytag, GE, Profile, Café, Monogram, Sub-Zero, Wolf, Viking — plus standalone Scotsman, U-Line, Marvel, and Hoshizaki units. Same-day windows across Minneapolis, Saint Paul, the Twin Cities, and Central MN. Flat $149 trip fee waived when you approve the repair. 1-year written warranty.
Last updated: June 24, 2026
Same-day windows
Book before 2pm weekdays.
OEM parts on truck
Modules, valves, augers, gaskets.
1-year warranty
Parts and labor in writing.
$149 trip fee
Waived with approved repair.
Quick answer
Most refrigerator ice maker repairs land $185–$485 all-in (parts + labor + the flat $149 trip fee, which is credited to the repair). Built-in and standalone under-counter units run $325–$725. We carry OEM ice maker modules, inlet valves, fill tubes, gaskets, and dispenser augers on every truck — about 85% of ice maker calls finish on the first visit. Every repair carries a 1-year written parts-and-labor warranty.
Bar · Restaurant · Café · C-store · Dental · Salon
This page covers residential refrigerator and standalone under-counter ice makers. For Hoshizaki, Manitowoc, Scotsman, Ice-O-Matic, Follett, and Cornelius commercial ice machines — including cuber, flaker, and nugget units on modular bins — we run a dedicated commercial service with invoicing, COI, and 24-hour rush windows for foodservice accounts.
From the truck · Minneapolis, MN

What's wrong
Failed water inlet valve, frozen fill tube, low household water pressure, or a failed ice maker module not cycling on a forced harvest.
$185–$385 · 60–90 min
Door seal or damper failure letting warm air into the ice compartment, fill-tube ice dam, or a stuck dispenser door spring. Common on Samsung French-door and LG SpacePlus models.
$245–$485 · 75–120 min
Cracked fill tube, failed inlet valve diaphragm, or an overflow because the fill thermostat / thermistor is reading wrong.
$215–$385 · 60–90 min
Low fill volume — partially frozen fill tube, failing inlet valve, or low house water pressure.
$185–$285 · 45–75 min
Failed auger motor, broken coupling in the bucket, frozen auger from a melt-refreeze, or a failed dispenser microswitch.
$235–$385 · 60–90 min
Exhausted water filter, biofilm in the fill tube and ice mold, or — rarely — a copper supply line corroding.
$149–$285 · 45–60 min
Failed condenser fan (units run hot in cabinetry), failed water pump, scaled evaporator, or a failed control board.
$325–$725 · 90–150 min
Quick diagnosis
What's happening with your ice maker?
No ice at all
Skip to: "ice maker not making ice" — usually water inlet valve, frozen fill tube, or failed ice maker module.
Ice maker frozen / iced over
Skip to: "freezing over" — door seal on the ice room, stuck damper, or Samsung DA97 module.
Ice maker leaks water inside the fridge
Skip to: "leaking" — cracked fill tube, failed inlet valve diaphragm, or bad fill thermostat.
Small / hollow cubes
Low fill volume — partially frozen fill tube, failing inlet valve, or low house water pressure.
Ice maker is full but the dispenser won't drop ice
Auger motor, frozen auger from a melt/refreeze, or dispenser microswitch.
Ice tastes bad or smells
Filter is past due (every 6 months), biofilm in the fill tube, or — rarely — a corroding copper supply line.
2026 pricing
Ranges below are all-in — OEM parts, labor, and the trip fee. We give you the exact number in writing before any work starts, and the $149 trip fee is fully waived when you approve the repair.
| Job | Typical range | Notes |
|---|---|---|
| Water inlet valve replacement | $185–$285 | Most common cause of "no ice at all". One-trip fix. |
| Ice maker module / head replacement | $235–$385 | Samsung DA97, LG SpacePlus, Whirlpool modular, GE optic-board. |
| Fill tube + thaw / one-time defrost | $185–$245 | Resolves freeze-over and small-cube symptoms when caught early. |
| Door gasket / damper replacement (ice room) | $245–$485 | Root-cause fix for repeat freeze-over on French-door fridges. |
| Auger motor or coupling replacement | $235–$385 | Bucket is full but dispenser won't drop ice. |
| Standalone / under-counter ice maker — pump, fan, or board | $325–$725 | Scotsman, U-Line, Marvel, Hoshizaki — built-in cabinetry units. |
| Sub-Zero UC-15I / 600-700 series rebuild | $485–$925 | Sealed-system and proprietary control work. |
By brand
Every brand has its own failure pattern — these pages cover the specific parts, error codes, and pricing for each.
DA97 module, French-door freezing-over, in-door units.
SpacePlus, Craft Ice round-cube, IE / rF errors.
Modular icemaker, KitchenAid optic-board units.
Profile Twin Chill, Café Opal, Monogram under-counter.
Built-in 600/700, UC-15I / UC-15IP under-counter.
Deep dive
The Whirlpool modular ice maker is used on Whirlpool, KitchenAid, Maytag, Amana, and JennAir French-door and side-by-side fridges. When it fails, the failure is almost always the head assembly itself ($235–$385 with our labor), not the inlet valve.
Common Whirlpool ice maker symptoms: bail arm rises but no harvest, half-cycle then stops, thermostat shows the harvest cycle ran but no cubes drop, or the ice maker is running but no water is filling. Each maps to a specific part — we test the suspect part on-site, not guess.
Whirlpool optic-board units (used on KitchenAid built-ins) are different — the optic board reads the ice level by a beam-break sensor and a board fault looks identical to a head fault. We pull the diagnostic LED code at the optic board before quoting anything.
For the dedicated brand pages, see Whirlpool ice maker repair, Samsung ice maker repair, or LG ice maker repair, GE ice maker repair, or Sub-Zero ice maker repair.
Standalone & under-counter
Standalone and under-counter ice makers (in home bars, butler's pantries, dental offices, salons, and small commercial settings) are routine work. We carry common pumps, fans, inlet valves, and condenser cleaning supplies on the truck.
FAQs
Most refrigerator ice maker repairs land $185–$485 all-in (parts + labor + the flat $149 trip fee, which is credited to the repair when you approve the work). Sub-Zero, Monogram, and standalone under-counter ice makers (Scotsman, U-Line, Marvel) run $325–$725 because the parts cost more.
Same-day windows are available across the Twin Cities and Central MN when you call before 2pm on a weekday. About 85% of ice maker calls finish on the first visit because we carry OEM ice maker modules, inlet valves, fill tubes, and dispenser augers on every truck.
Freeze-over is the #1 ice maker failure on French-door fridges. The cause is warm humid air leaking into the ice compartment — usually a failed door gasket on the ice room, a stuck damper, or (on Samsung DA97) a known sealing issue that the redesigned module fixes. A one-time defrost will get the ice maker running for a few weeks, but the failure returns unless the root-cause parts are replaced.
Almost always worth repairing if the fridge is otherwise running well. A $300–$500 ice maker repair on a $2,000+ fridge that's cooling fine is excellent value. We'll tell you straight on-site if the fridge has bigger issues that change the math.
Yes — Scotsman, U-Line, Marvel, Hoshizaki, Manitowoc, KitchenAid built-in, Whirlpool under-counter, GE Café Opal, and Sub-Zero UC-15I / UC-15IP are all routine work. Commercial ice machines (bars, restaurants, dental offices, salons) are quoted separately.
Every major brand — Samsung, LG, Whirlpool, KitchenAid, Maytag, JennAir, Amana, GE, GE Profile, Café, Monogram, Frigidaire, Electrolux, Bosch, Sub-Zero, Wolf, Viking, Thermador, Fisher & Paykel — and standalone units from Scotsman, U-Line, Marvel, Hoshizaki, and Manitowoc.
Most refrigerator ice maker repairs are 60–90 minutes on-site. Built-in and standalone under-counter ice makers run 90–150 minutes because the unit usually needs to be pulled from cabinetry.
The $149 flat trip fee is credited toward the repair the moment you approve the work — so for any approved job it effectively disappears into the total. If you decline the repair, the $149 covers the in-home trip, full diagnostic, written failure analysis, and a documented quote you can use elsewhere.
Yes — every ice maker repair includes a 1-year written parts-and-labor warranty. If the same failure returns within 12 months, we come back free.
We take card, ACH, Apple/Google Pay, and check at completion. Payment isn't due until the appliance is tested and you're satisfied — the only exception is special-order parts on premium brands (Sub-Zero, Wolf, Miele, Thermador, Viking), where we collect for the part up front before ordering.
If the fridge is still cooling normally and the freezer is still freezing food, it's almost always an ice maker problem (module, inlet valve, fill tube, gasket, or dispenser). If the freezer is also losing temperature, it's a fridge-side issue — defrost system, evaporator fan, or sealed system — which is a bigger diagnostic. We'll narrow it down on-site.
We service small commercial ice machines in dental offices, salons, small bars, cafés, and offices — typically Scotsman, U-Line, Hoshizaki, and Manitowoc units. Larger restaurant ice machine work is quoted separately and may involve specialized refrigeration.
On Whirlpool, KitchenAid, and Maytag French-door fridges, a Whirlpool ice maker that stops making ice almost always traces to one of four parts: a stuck or failed water inlet valve (the fridge can't pull water on demand), a frozen fill tube blocking new water from reaching the mold, a failed ice maker module (the motor that ejects cubes), or a failed optical / bail-arm sensor that thinks the bin is already full. We test inlet valve voltage, fill-tube continuity, and module advance with the door closed before quoting parts.
For Samsung French-door fridges, hold the Test button on the ice maker for about 8 seconds until you hear a chime — the unit runs a full harvest cycle and resets. For LG, hold the Test/Fill button until the motor cycles. A successful reset that still produces no ice within 24 hours means the fault is hardware — a frozen sealing duct on Samsung DA97 units or a failed inlet valve on LG. If the reset chime doesn't sound at all, the module is dead and needs replacement.
Almost always repair. A complete ice maker module is $185–$485 installed on most French-door refrigerators; a new comparable refrigerator is $1,800–$3,200. The math only flips toward replacement when the fridge is older than 10 years AND has a sealed-system failure on top of the ice maker fault. We give a straight answer on-site after the diagnostic, in writing.
More answers
The single most common cause is a failed water inlet valve — it clicks open on a harvest cycle but no water flows. Other causes: a frozen fill tube (run a one-time defrost to confirm), low house water pressure below 20 psi, or a failed ice maker module that's not cycling on a forced harvest. We diagnose all four on the first visit.
Sudden stops are almost always electrical or water-supply: a tripped GFCI on the fridge circuit, a kinked saddle valve on the supply line, a blown thermal fuse on a recent self-defrost cycle, or the ice maker switched off accidentally (especially common on Samsung and LG French-door units with touch panels). We check the simple stuff first — it's free if that's the fix.
Yes — and it's the most underdiagnosed cause of slow ice production and small/hollow cubes. A water filter past its 6-month replacement window restricts flow enough that the fill cycle can't deliver a full tray. If the filter is more than 8 months old, that's where we'd start.
The ice maker module itself typically runs 8–12 years. The water inlet valve fails sooner — 6–9 years is common, especially on homes with hard Twin Cities water (St. Paul, parts of Bloomington, and the western suburbs all measure 15+ grains per gallon). A water filter and a softener extend ice maker life materially.
Samsung French-door units with the DA97-12317A module have a known sealing issue at the ice-room door — warm humid air sneaks past a stiffened or warped gasket and the whole compartment ices over within 2–6 weeks of any defrost. A one-time defrost gets ice flowing again, but the fix that lasts is the redesigned DA97 module plus a new gasket and damper. This is a weekly call across the Twin Cities.
If the water dispenser works, the inlet valve and water supply are fine — the failure is downstream. On LG French-door SpacePlus and Craft Ice units, that's almost always the ice-maker module itself, a failed icemaker thermistor (IE or rF code), or the auger motor seizing from a melt/refreeze. We carry the LG icemaker assembly and auger on the truck.
Most refrigerator ice makers reset by pressing and holding the test button on the front of the module for 3–5 seconds (it'll cycle through a forced harvest you can hear). Samsung uses the dedicated 'Test' or 'Reset' button behind the bucket; LG French-door units have an on/off slider on the head. If a reset cycle runs but no ice drops in 24 hours, the module or inlet valve has failed — a reset can't fix a hardware fault.
A standard French-door or side-by-side ice maker makes 2–3 lbs of ice per 24 hours (8–10 harvest cycles of about 8 cubes each). LG Craft Ice round-cube units add 6–7 large cubes per day. If yours is producing visibly less than that with a fresh water filter and the door staying closed, it's a fill-volume or harvest-frequency fault — usually inlet valve, fill tube, or module.
Yes. On a 5-year-old fridge that's otherwise cooling well, a $250–$485 ice maker repair is excellent value vs. a $1,800–$3,500 fridge replacement. The math only tilts toward replacement when the fridge is 12+ years old, has had sealed-system work, or has a second major component failing alongside the ice maker.
Twin Cities coverage
Where we run Ice maker appliance repair across the Twin Cities metro and how fast we get there — click any city for the local landing page.
| City | Where we run | Response |
|---|---|---|
| Ice maker repair Minneapolis | Kenwood, Linden Hills, Lowry Hill | Same-day before 2pm |
| Ice maker repair Saint Paul | Crocus Hill, Summit Hill, Mac-Groveland | Same-day before 2pm |
| Ice maker repair Edina | Country Club, Indian Hills, Rolling Green | Same-day before 2pm |
| Ice maker repair Wayzata | Ferndale, Holdridge, lakefront | Same-day standard |
| Ice maker repair Minnetonka | Greenwood, Deephaven-adjacent | Same-day before 2pm |
| Ice maker repair Eden Prairie | Bearpath, Settlers Ridge | Same-day before 2pm |
| Ice maker repair Plymouth | Wayzata-adjacent custom builds | Same-day before 2pm |
| Ice maker repair Maple Grove | Rush Creek, Eagle Lake | Same-day / next-day |
| Ice maker repair Bloomington | West Bloomington custom kitchens | Same-day before 2pm |
| Ice maker repair Woodbury | Stonemill Farms, Wedgewood | Same-day / next-day |
| Ice maker repair Eagan | Hidden Valley, Pilot Knob | Same-day / next-day |
| Ice maker repair Burnsville | Buck Hill, Crystal Lake | Same-day / next-day |
| Ice maker repair Roseville | Lake McCarrons, Owasso | Same-day before 2pm |
| Ice maker repair Brooklyn Park | Edinburgh USA corridor | Same-day / next-day |
| Ice maker repair Blaine | TPC Twin Cities corridor | Same-day / next-day |
| Ice maker repair Maplewood | Carver Lake corridor | Same-day / next-day |
| Ice maker repair Golden Valley | Tyrol Hills, Sweeney Lake | Same-day before 2pm |
| Ice maker repair Hopkins | Downtown Hopkins, Interlachen | Same-day before 2pm |
| Ice maker repair Cottage Grove | Mississippi Dunes corridor | Same-day / next-day |
| Ice maker repair Hastings | Mississippi-bluff custom builds | Next-day standard |
| Ice maker repair Red Wing | Bluff-front custom builds | Next-day standard |
Same-day windows when you call before 2pm on a weekday. OEM Ice maker parts on the truck, 1-year written warranty.
Parts glossary
We get asked daily: "is it the module, the valve, or the gasket?" Here's the short answer for every ice maker part we replace on the truck — what it does, how it fails, and what it costs installed.
Repair vs replace
We give you the honest answer in writing before any work. Here's the framework we use on-site:
| Your situation | What we'd do |
|---|---|
| Fridge < 7 years old, only the ice maker has failed | Repair. ROI is excellent — $250–$485 fix on a $2,500+ appliance. |
| Fridge 7–12 years old, ice maker + one other minor issue (filter housing, door alignment) | Repair. Bundle both jobs in one visit and you're still under $700. |
| Fridge 12+ years old, ice maker plus a sealed-system or compressor concern | Lean replace. Quote both options — sealed-system work on an older box rarely pays back. |
| Standalone Sub-Zero, Scotsman, or U-Line under-counter unit < 15 years old | Repair. Replacement units run $2,500–$6,000+, repair runs $485–$925. |
| Countertop or portable ice maker (Frigidaire, Igloo, NewAir, Insignia) | Replace. New units are $150–$300; service economics don't work. |
Local · by brand
Searching for a brand-specific local technician? Jump straight to the page for your brand and city — every page lists the ZIP codes we cover, the daily route, and the brand's most-common failures.