How fast can you get a tech to my restaurant?
Same-day appointments are available 7am–9pm every day, including weekends, across Minneapolis, Saint Paul, and the inner-ring suburbs. Call early and tell us if product is at risk so we can fit you in. We do not dispatch overnight.
Do you repair commercial kitchen equipment, or only restaurant equipment?
Both. The same technicians repair ovens, ranges, fryers, dishwashers, refrigeration and ice machines in restaurants, hotels, schools, hospitals, churches and other commercial kitchens across Minneapolis, St. Paul and the Twin Cities.
Do you service combi ovens and convection ovens?
Yes — Rational, Alto-Shaam, Blodgett, Vulcan, and similar. Convection fan motors, steam-generator faults, igniters, gaskets, and control boards. Most parts on the truck; specialty combi components ordered 24–72 hr.
Do you carry OEM parts for True, Hoshizaki, Hobart, Vulcan?
Yes — high-failure parts for those brands are stocked on the truck (fan motors, defrost components, gaskets, ignition controllers, wash and drain pumps, common control boards). Less common parts ship from OEM 24–72 hr.
Can you work before the restaurant opens?
Yes. Our appointments start at 7am and run until 9pm every day, so early-morning and between-service visits are possible for restaurants that can't take equipment down during service. Call early to request a window.
Do you work with ghost kitchens and food halls?
Yes — ghost kitchens and food-hall operators are a core segment. We coordinate dispatch through the operator-of-record and invoice the responsible tenant.
How much does restaurant equipment repair cost?
The commercial diagnostic is $175–$299 depending on the equipment and is not credited to the repair. Most repairs then run $280–$780 in parts and labor. Combi ovens, sealed-system refrigeration, and ice machine teardowns can run higher and are quoted in writing first.
How much is a commercial appliance diagnostic?
Commercial diagnostic is $175–$299 depending on the equipment; it's billed separately from the repair, and you get a written quote before any repair work.
What payment terms do you offer commercial accounts?
First visit is card-on-file or COD. Once an account is established, we invoice Net-15 or Net-30 with itemized statements aligned to your accounting cycle. We accept POs from restaurant groups, hotel brands, property management firms, school districts, and city and county accounts. We accept ACH and card payments.
What refrigerants do your technicians work on?
Every technician holds EPA Section 608 Universal certification covering R-404A, R-448A / R-449A (Solstice N40, Opteon XP40), R-290 hydrocarbon systems where code permits, and legacy R-22.
Do you repair gas and electric cooking equipment?
Yes. We service gas and electric cooking equipment, including ranges, fryers, ovens, and combi-ovens.
Do you handle downtown high-rise, hotel, hospital, and event-venue access?
Yes. We coordinate dock and freight-elevator windows in advance, badge in through hotel or hospital engineering, and work around banquet, service-window, and clinical-department timing. We service from 7am to 9pm every day, so ask about the earliest window that works around your service hours.
Are weekend calls available?
Yes — we work 7am to 9pm every day, including weekends, with no weekend surcharge. Same-day appointments are available for equipment failures across the Twin Cities metro; call early. We do not offer overnight or holiday dispatch.
What warranty comes on commercial repairs?
A 1-year written parts-and-labor warranty on every commercial repair — the same failure mode, on the same unit, within 12 months is covered at no additional charge. Some sealed-system components carry an extended manufacturer warranty on top; those terms are itemized on the invoice.
Do you work on food trucks, ghost kitchens, and mobile catering rigs?
Yes. Truck-mounted reach-ins, undercounter units, generator-fed ice machines, and mobile prep tables are all serviceable — we typically visit at your commissary or parking location rather than roadside so the unit can stabilize before diagnosis.
Can you provide written estimates and health-inspector documentation?
Yes. Written estimates are issued before any sealed-system, compressor, or major-component work. On request we provide inspector-ready documentation: repair scope, part numbers, refrigerant type and charge, and the date service restored the unit to spec.
Which Twin Cities cities and ZIP codes do you cover for commercial service?
Full Twin Cities metro — Minneapolis (55401–55488), Saint Paul (55101–55155), Bloomington, Edina, Eden Prairie, Maple Grove, Woodbury, Eagan, Plymouth, Minnetonka, Roseville, Burnsville, and the surrounding suburbs — plus Hudson, WI 54016 and Western Wisconsin. Commercial dispatch runs a daily route across the metro.