Quiet, badged-in commercial repair for hotels, B&Bs, event venues, and corporate housing — banquet kitchen refrigeration and cooking, ice machines, mini-bar coolers, common-area laundry, and in-room appliances. COIs for property managers and hospitality groups, quarterly maintenance contracts, and dispatch that respects guest experience.
Reviewed by Mike Larson, Master Appliance Technician · 18+ yrs in-field · Last reviewed
Same-day priority
Commercial dispatch first.
EPA 608 certified
Sealed-system work in-house.
OEM parts on truck
True, Hoshizaki, Manitowoc, Hobart.
1-yr written warranty
Parts & labor in writing.
$199 trip charge — waived with any repair. Approve the work on the same visit and the trip charge comes off the invoice. If you decline, you pay only the $199 and we leave a written scope. Every completed repair carries a 1-year written parts-and-labor warranty.
Quick answer
Hotel and hospitality appliance repair across the Twin Cities covers full-service and limited-service hotels, B&Bs, event and wedding venues, corporate housing, and short-term rentals. We service banquet kitchen reach-ins and walk-ins, combi ovens and ranges, commercial dishwashers, Hoshizaki and Manitowoc ice machines (lobby, banquet, and floor-level), in-room mini-bar refrigeration, common-area laundry equipment, and the residential-grade refrigerators / microwaves / ovens in suite kitchens. COIs naming your property management group as additional-insured are issued at no charge. Diagnostic is $199 commercial (credited on approval). Standard repairs land $280–$780 all-in; sealed-system work always quoted in writing. 1-yr parts-and-labor warranty. Net-15 / Net-30 invoicing.
Services covered
True, Traulsen, Continental, Beverage-Air reach-ins, prep tables, and walk-ins for the banquet line — fan motors, defrost components, gaskets, sealed-system diagnosis. Scheduled around event load-in / load-out where possible.
Typical all-in: $285–$985 all-in
Rational, Alto-Shaam combi ovens; Vulcan, Garland ranges; Hobart, Champion door-type dishwashers. Convection fans, steam-generator work, ignition controllers, gaskets, wash and rinse pumps, descaling.
Typical all-in: $385–$885 all-in
Hoshizaki KM / KMS and Manitowoc Indigo NXT cubers across the property — scale cleaning, water-inlet valves, harvest sensors, condenser cleaning. Includes a deep-clean every 6 months on a contract schedule.
Typical all-in: $320–$780 all-in
Thermoelectric and compressor mini-bars, mini-fridges, and undercounter coolers in suites and conference spaces. Compressor diagnosis, thermoelectric module replacement, door / gasket work, controller swaps.
Typical all-in: $199–$385 all-in
Stacked and single commercial washers / dryers from Maytag, Speed Queen, Whirlpool in guest laundry rooms and on-site laundry — door switches, drain pumps, heating elements, igniters, control boards. Coin / card-op compatible.
Typical all-in: $285–$585 all-in
In-suite refrigerators, microwaves, ovens, dishwashers, and cooktops — same diagnostic order as residential, scheduled around guest occupancy. Replacement parts stocked for KitchenAid, Whirlpool, Frigidaire, GE.
Typical all-in: $215–$485 all-in
Repair vs. replace
Quiet, badged-in techs working around guests. We coordinate with front desk and housekeeping so a 9am repair doesn't disrupt 9am checkout.
Certificates of Insurance naming your property management group or hospitality brand as additional-insured are issued at no charge and refreshed annually without prompting.
Wedding and event weekends are when ice machines, banquet reach-ins, and combi ovens fail. Quarterly preventive maintenance — condensers, gaskets, ice-machine cleans, controller verification — moves those failures from Saturday at 5pm to Tuesday at 10am.
Hospitality groups managing multiple Twin Cities properties get a single point of contact, standardized reporting across the portfolio, and prioritized dispatch on the high-impact properties.
Net-15 / Net-30 invoicing after the first paid visit, branded reporting if you operate under a hospitality franchise that requires it, and clean PO acceptance from corporate-managed accounts.
On 15-yr-old banquet reach-ins or laundry stacks with a marginal repair quote, we'll tell you when capital replacement is the smarter line item — and provide the supporting docs your CapEx review will ask for.
Brands serviced
If your equipment is down right now
If a banquet reach-in fails mid-event, move active service product to an adjacent unit and call the front desk so guest communications stay in sync.
Photograph the controller, the internal thermometer, and any error code now. Speeds diagnosis and protects the property if a comp / refund decision follows.
If safe between event service, pull the kickplate and vacuum the condenser coil. A felted condenser is the failure roughly 40% of the time and may stabilize the unit while you wait.
(651) 364-7466. Tell us property name, equipment, and event constraints — banquet refrigeration and ice-machine failures during events get front-of-line dispatch including after-hours.
FAQs
Yes — COIs naming your property management group, hospitality brand, or REIT as additional-insured are issued at no charge and refreshed annually without prompting. Typically same business day on initial request.
Yes. Quiet, badged-in techs working in coordination with front desk and housekeeping. We schedule around event load-in / load-out and avoid corridor work during peak checkout windows when possible.
Yes — single POC across Twin Cities properties, standardized written equipment reports, prioritized dispatch on high-impact units (banquet refrigeration, ice machines, banquet combi ovens), and Net-30 invoicing across the portfolio.
Yes — refrigerators, microwaves, ovens, dishwashers, and cooktops in suite kitchens, scheduled around occupancy. Same diagnostic order as our residential work; same OEM parts on the truck.
Yes — stacked and single commercial washers / dryers from Speed Queen, Maytag, and Whirlpool. Coin / card-op compatible. Common parts (door switches, drain pumps, heating elements, igniters, control boards) on the truck.
Banquet refrigeration and ice-machine failures during events get front-of-line dispatch including after-hours. Tell us at the call that the unit is event-critical and we triage accordingly.
Yes — quarterly and semi-annual PM contracts with tiered pricing by equipment count. Covers condensers, gaskets, drain lines, ice-machine deep-cleans, controller verification, and a written equipment report aligned to your CapEx cycle.
Commercial diagnostic is $199 and is credited toward the repair when you approve the work the same visit. Most standard repairs run $280–$780 all-in. Sealed-system work and combi-oven steam-generator rebuilds are quoted in writing first.
Yes. We issue COIs naming your property manager, hospitality group, hospital facilities office, or municipal account as additional-insured at no charge — typically the same business day. General liability and workers' comp are in force year-round; we can raise limits per contract on request.
First visit is card-on-file or COD. Once an account is established, we invoice Net-15 or Net-30 with itemized statements aligned to your accounting cycle. We accept POs from restaurant groups, hotel brands, property management firms, school districts, and city and county accounts. ACH and card payments both fine.
Yes — quarterly, semi-annual, and annual PM plans tiered by equipment count and equipment class. Every visit includes condenser cleaning, drain flushing, gasket and hinge inspection, electrical-tightness verification, controller and setpoint check, and a written report you can hand to insurers, health inspectors, or franchisors.
Every technician holds EPA Section 608 Universal certification covering R-404A, R-448A / R-449A (Solstice N40, Opteon XP40), R-290 hydrocarbon systems where code permits, and legacy R-22. Cooking-equipment techs are gas-certified for natural gas and LP on ranges, fryers, ovens, and combi-ovens.
Yes. We coordinate dock and freight-elevator windows in advance, badge in through hotel or hospital engineering, and work around banquet, service-window, and clinical-department timing. Overnight and pre-open service is available when a daytime window won't work.
Yes — after-hours, weekend, and holiday emergency dispatch is available for refrigeration, ice, and warewashing failures across the Twin Cities metro. A published after-hours premium applies and is confirmed in writing before the tech leaves the shop.
A 1-year written parts-and-labor warranty on every commercial repair — the same failure mode, on the same unit, within 12 months is covered at no additional charge. Some sealed-system components carry an extended manufacturer warranty on top; those terms are itemized on the invoice.
Yes. Truck-mounted reach-ins, undercounter units, generator-fed ice machines, and mobile prep tables are all serviceable — we typically shop-visit at your commissary or overnight parking rather than roadside so the unit can stabilize before diagnosis.
Yes. Written estimates are issued before any sealed-system, compressor, or major-component work. On request we provide inspector-ready documentation: repair scope, part numbers, refrigerant type and charge, and the date service restored the unit to spec.
Full Twin Cities metro — Minneapolis (55401–55488), Saint Paul (55101–55155), Bloomington, Edina, Eden Prairie, Maple Grove, Woodbury, Eagan, Plymouth, Minnetonka, Roseville, Burnsville, and the surrounding suburbs — plus Hudson, WI 54016 and Western Wisconsin. Commercial dispatch runs a daily route across the metro.
Related coverage
Who we serve
Hotel & Hospitality Appliance Repair — Twin Cities covers foodservice, hospitality, healthcare, retail, and institutional accounts across the Twin Cities metro. Multi-location operators get one dispatcher, one COI on file, and Net-15 / Net-30 invoicing.
Service area
Daily route across Minneapolis, Saint Paul, and the surrounding metro. ZIP coverage: 55401–55488 (Minneapolis), 55101–55155 (Saint Paul), 55420–55439 (Bloomington/Edina), 55304–55449 (north metro), 55044–55124 (Lakeville/Apple Valley/Eagan), 55125–55129 (Woodbury), and 54016 (Hudson, WI).
