Hotel Kitchen & Ice Machine Repair in the Twin Cities

Yes — COIs naming your property management group, hospitality brand, or REIT as additional-insured are issued at no charge and refreshed annually without prompting. Typically same business day on initial request.

Yes. Quiet techs working in coordination with front desk and housekeeping. We schedule around event load-in / load-out and avoid corridor work during peak checkout windows when possible.

Yes — single POC across Twin Cities properties, standardized written equipment reports, prioritized dispatch on high-impact units (banquet refrigeration, ice machines, banquet combi ovens), and Net-30 invoicing across the portfolio.

Yes — refrigerators, microwaves, ovens, dishwashers, and cooktops in suite kitchens, scheduled around occupancy. Same diagnostic order as our residential work; same OEM parts on the truck.

Yes — stacked and single commercial washers / dryers from Speed Queen, Maytag, and Whirlpool. Coin / card-op compatible. Common parts (door switches, drain pumps, heating elements, igniters, control boards) on the truck.

Banquet refrigeration and ice-machine failures during events get front-of-line dispatch. We are open 7am–9pm every day. Tell us at the call that the unit is event-critical and we triage accordingly.

Commercial diagnostic is $175–$299 depending on equipment, billed separately from the repair and not credited to it. Most standard repairs run $280–$780 in parts and labor, plus the diagnostic. In-suite residential-grade appliances (refrigerators, microwaves, dishwashers) follow the residential schedule: a $149 trip fee credited toward the repair. Sealed-system work and combi-oven steam-generator rebuilds are quoted in writing first.

Commercial diagnostic is $175–$299 depending on the equipment; it's billed separately from the repair, and you get a written quote before any repair work.

First visit is card-on-file or COD. Once an account is established, we invoice Net-15 or Net-30 with itemized statements aligned to your accounting cycle. We accept POs from restaurant groups, hotel brands, property management firms, school districts, and city and county accounts. We accept ACH and card payments.

Every technician holds EPA Section 608 Universal certification covering R-404A, R-448A / R-449A (Solstice N40, Opteon XP40), R-290 hydrocarbon systems where code permits, and legacy R-22.

Yes. We service gas and electric cooking equipment, including ranges, fryers, ovens, and combi-ovens.

Yes. We coordinate dock and freight-elevator windows in advance, badge in through hotel or hospital engineering, and work around banquet, service-window, and clinical-department timing. We service from 7am to 9pm every day, so ask about the earliest window that works around your service hours.

Yes — we work 7am to 9pm every day, including weekends, with no weekend surcharge. Same-day appointments are available for equipment failures across the Twin Cities metro; call early. We do not offer overnight or holiday dispatch.

A 1-year written parts-and-labor warranty on every commercial repair — the same failure mode, on the same unit, within 12 months is covered at no additional charge. Some sealed-system components carry an extended manufacturer warranty on top; those terms are itemized on the invoice.

Yes. Written estimates are issued before any sealed-system, compressor, or major-component work. On request we provide inspector-ready documentation: repair scope, part numbers, refrigerant type and charge, and the date service restored the unit to spec.

Full Twin Cities metro — Minneapolis (55401–55488), Saint Paul (55101–55155), Bloomington, Edina, Eden Prairie, Maple Grove, Woodbury, Eagan, Plymouth, Minnetonka, Roseville, Burnsville, and the surrounding suburbs — plus Hudson, WI 54016 and Western Wisconsin. Commercial dispatch runs a daily route across the metro.