How fast can you respond to a commercial dishwasher call in the Twin Cities?
Commercial accounts get front-of-line dispatch. Calls placed before 2pm typically get a same-day window, with average on-site arrival under 4 hours across Minneapolis, Saint Paul, and the inner-ring suburbs. After-hours dispatch is available — call (651) 364-7466 and tell us your dish pit is down.
What's the diagnostic cost on a commercial dishwasher?
Commercial diagnostic is $189 and is credited toward the repair when you approve the work the same visit. Standard door-type and undercounter repairs land $285–$685 all-in. Conveyor repairs land $485–$1,250. Booster-heater work is always quoted in writing first.
Are your technicians factory-trained on Hobart and Jackson?
Yes — every commercial tech runs Hobart AM, CLeN, CRS, and LXe service procedures and Jackson AJ / Avenger / Dishstar service procedures as part of normal day-to-day work. Hobart and Jackson distributors are local; OEM parts source in 24–72 hours when not on the truck.
Will you verify the 180°F final rinse and leave a written reading?
Yes. Every commercial dishwasher service call ends with a verified final-rinse manifold temperature reading printed on your ticket. Minnesota Department of Health and most municipal inspectors want 180°F at the manifold for hot-water sanitization (or 160°F with chemical sanitizer dosing in spec). We leave the reading in writing.
Do you service chemical dispensing or do I call Ecolab?
Detergent loops, rinse-aid injectors, and sanitizer dispensers are owned and serviced by the chemical vendor (Ecolab, Auto-Chlor, Sealed Air). We coordinate with the chemical vendor on combined calls so wash temperature, chemical concentration, and final-rinse sanitization all get tuned the same visit — common at hotel, school, and hospital accounts.
Do you offer preventive maintenance contracts for warewashing?
Yes — quarterly and semi-annual plans tiered by equipment count. Visits include scale deliming, pump-seal inspection, door-gasket and curtain replacement, booster-heater element and contactor check, drain-line flush, and a verified final-rinse temperature reading. Cheaper than one downed Friday dish pit.
Do you invoice on Net-30 and accept POs?
Yes. After the first paid visit, established commercial accounts get Net-15 or Net-30 invoicing and we accept POs from restaurant groups, hotels, school districts, hospitals, and municipal accounts.
What commercial dishwasher brands do you service?
Hobart (AM-15, AM-16, CLeN, CL44e, CRS, LXe, Ecomax), Jackson (AJ, Tempstar, Avenger, Dishstar, Delta HT-E), Champion (DH-5000, UH-100, 80-DRPW), CMA Dishmachines, Insinger, Moyer Diebel, Meiko, Stero, American Dish Service, plus Hatco booster heaters and most other commercial warewashing equipment.