- Do you service Ice-O-Matic ICE-series cubers in Minneapolis?
- Yes — ICE-series modular cubers are common in Twin Cities c-stores and offices. Same-day windows on most calls before 11am.
- How much does Ice-O-Matic repair cost?
- Most repairs run $320–$780 in parts and labor after the $189 trip fee. Sealed-system work is quoted in writing.
- How fast can you respond to a downed Ice-O-Matic unit?
- Most Twin Cities commercial calls placed before 11am get a same-day window, with an average on-site arrival under 4 hours. Emergency dispatch is available for HACCP-window failures and after-hours kitchen outages — call our line and we'll route the closest tech.
- Are your technicians certified to work on Ice-O-Matic equipment?
- Every technician is EPA Section 608 certified for sealed-system and refrigerant work, gas-certified for cooking equipment, and trained on Ice-O-Matic's service literature and diagnostic tools. We carry the OEM service plugs and manufacturer descalers where applicable.
- Do you offer 24/7 emergency service?
- Yes. After-hours and weekend emergency dispatch is available across Minneapolis, St. Paul, and the Twin Cities metro for downed refrigeration, ice machines, and warewashing. An after-hours premium applies; we confirm the rate before dispatch.
- Which Twin Cities areas do you cover for Ice-O-Matic service?
- We service the full Twin Cities metro — Minneapolis, Saint Paul, Bloomington, Edina, Eden Prairie, Maple Grove, Woodbury, Eagan, Plymouth, Minnetonka, Roseville, Burnsville — plus Hudson, WI and surrounding Western Wisconsin.
- Do you service Ice-O-Matic equipment under manufacturer warranty?
- We are not a factory-authorized warranty servicer for Ice-O-Matic. If your unit is still inside the manufacturer parts warranty, we'll help you file with the factory; if labor or out-of-warranty service is the concern, we can take the call directly with a 1-year written warranty on our parts and labor.
