How fast can you respond to a commercial refrigeration call in the Twin Cities?
Same-day appointments are available across Minneapolis, Saint Paul, and the inner-ring suburbs, 7am–9pm every day including weekends, so call early. Call (651) 364-7466 and tell us product is at risk.
Are your technicians EPA 608 certified for sealed-system work?
Yes. Our technicians are EPA Section 608 certified for sealed-system work, including recovery, evacuation, brazing, and recharge on common commercial refrigerants.
What's the diagnostic cost on a commercial refrigeration call?
The commercial diagnostic is $175–$299 depending on the equipment, billed separately and not credited to the repair. Most standard repairs then land $280–$780 in parts and labor, plus the diagnostic, and sealed-system and compressor work is always quoted in writing before any refrigerant is recovered.
What temperature should a commercial refrigerator hold?
A commercial refrigerator should hold 41°F (5°C) or below under the FDA Food Code, and a freezer should hold 0°F or below. If a unit reads warmer for more than a short defrost cycle, move product to a working unit and call for service.
Do you invoice on Net-30 and accept POs?
Yes. After the first paid visit, established commercial accounts get Net-15 or Net-30 invoicing and we accept POs from restaurant groups, hotels, property managers, school districts, and municipal accounts.
Can you issue a Certificate of Insurance to my property manager?
Yes. Ask when you book and we will get a Certificate of Insurance to your property manager or hospitality group.
Do you handle industrial-rack refrigeration?
We handle light-commercial walk-ins and standalone systems. Multi-compressor industrial racks (large supermarket parallel systems) are referred to a refrigeration contractor with the right industrial license set; we'll make the introduction.
What commercial brands do you service?
True, Traulsen, Continental, Beverage-Air, Delfield, Victory, Turbo Air, Migali, Atosa, Perlick, Glastender, Hoshizaki, Manitowoc, Scotsman, Ice-O-Matic, Hussmann, Federal, Heatcraft, Bohn, Russell, Master-Bilt, Norlake, Bally, and most other commercial refrigeration brands. Common high-failure parts are stocked on the truck.
How much is a commercial appliance diagnostic?
Commercial diagnostic is $175–$299 depending on the equipment; it's billed separately from the repair, and you get a written quote before any repair work.
What payment terms do you offer commercial accounts?
First visit is card-on-file or COD. Once an account is established, we invoice Net-15 or Net-30 with itemized statements aligned to your accounting cycle. We accept POs from restaurant groups, hotel brands, property management firms, school districts, and city and county accounts. We accept ACH and card payments.
What refrigerants do your technicians work on?
Every technician holds EPA Section 608 Universal certification covering R-404A, R-448A / R-449A (Solstice N40, Opteon XP40), R-290 hydrocarbon systems where code permits, and legacy R-22.
Are weekend calls available?
Yes — we work 7am to 9pm every day, including weekends, with no weekend surcharge. Same-day appointments are available for equipment failures across the Twin Cities metro; call early. We do not offer overnight or holiday dispatch.
What warranty comes on commercial repairs?
A 1-year written parts-and-labor warranty on every commercial repair — the same failure mode, on the same unit, within 12 months is covered at no additional charge. Some sealed-system components carry an extended manufacturer warranty on top; those terms are itemized on the invoice.
Can you provide written estimates and health-inspector documentation?
Yes. Written estimates are issued before any sealed-system, compressor, or major-component work. On request we provide inspector-ready documentation: repair scope, part numbers, refrigerant type and charge, and the date service restored the unit to spec.
Which Twin Cities cities and ZIP codes do you cover for commercial service?
Full Twin Cities metro — Minneapolis (55401–55488), Saint Paul (55101–55155), Bloomington, Edina, Eden Prairie, Maple Grove, Woodbury, Eagan, Plymouth, Minnetonka, Roseville, Burnsville, and the surrounding suburbs — plus Hudson, WI 54016 and Western Wisconsin. Commercial dispatch runs a daily route across the metro.