Do you service glycol chillers for draft systems?
Yes — light-commercial single-bbl and 1/2-hp glycol systems for short draft runs. Compressor diagnosis, condenser cleaning, glycol pump replacement, leak detection. Larger production glycol racks (multi-bbl process cooling) are referred to a process refrigeration contractor with the right industrial license set.
Can you respond after-hours for an event weekend?
Yes. After-hours and weekend emergency dispatch is available for breweries, taprooms, and event venues when refrigeration or ice is down. Tell us when you call that product or an event is at risk and we triage accordingly.
Do you service Perlick and Glastender back-bar coolers?
Yes — Perlick and Glastender back-bar coolers and forced-air kegerators are core to taproom work. Compressor short-cycle, defrost issues, glass-door hinges and gaskets, dispense-side temperature stability. OEM parts on the truck.
How much does a typical taproom repair cost?
Most repairs land $280–$780 all-in after the $199 commercial diagnostic (credited on approval). Sealed-system work, glycol chiller compressor work, and ice-machine teardowns can run higher and are always quoted in writing first.
Do you handle commercial glasswashers?
Yes — CMA, Hobart, Champion undercounter glasswashers and door-type machines. Wash pumps, booster heaters, rinse-arm rebuild, descaling, controller swaps. Detergent and rinse-aid calibration verified on every visit.
Will you sign a PM contract for a multi-taproom operator?
Yes — single POC across locations, standardized reporting, tiered pricing by equipment count, priority dispatch across the portfolio.
Do you issue COIs for our landlord?
Yes — Certificates of Insurance naming your landlord or operating group as additional-insured at no charge, typically same business day.
What brands do you carry parts for?
Perlick, Glastender, True, Beverage-Air, Migali, Hoshizaki, Manitowoc, Scotsman, Hobart, CMA, Champion, Heatcraft, Bohn, Master-Bilt. High-failure parts on the truck; specialty parts shipped 24–72 hr.
Do you carry Certificates of Insurance for property managers, hotels, and hospitals?
Yes. We issue COIs naming your property manager, hospitality group, hospital facilities office, or municipal account as additional-insured at no charge — typically the same business day. General liability and workers' comp are in force year-round; we can raise limits per contract on request.
What payment terms do you offer commercial accounts?
First visit is card-on-file or COD. Once an account is established, we invoice Net-15 or Net-30 with itemized statements aligned to your accounting cycle. We accept POs from restaurant groups, hotel brands, property management firms, school districts, and city and county accounts. ACH and card payments both fine.
Do you offer preventive maintenance contracts?
Yes — quarterly, semi-annual, and annual PM plans tiered by equipment count and equipment class. Every visit includes condenser cleaning, drain flushing, gasket and hinge inspection, electrical-tightness verification, controller and setpoint check, and a written report you can hand to insurers, health inspectors, or franchisors.
What refrigerants and fuel systems are your techs certified on?
Every technician holds EPA Section 608 Universal certification covering R-404A, R-448A / R-449A (Solstice N40, Opteon XP40), R-290 hydrocarbon systems where code permits, and legacy R-22. Cooking-equipment techs are gas-certified for natural gas and LP on ranges, fryers, ovens, and combi-ovens.
Do you handle downtown high-rise, hotel, hospital, and event-venue access?
Yes. We coordinate dock and freight-elevator windows in advance, badge in through hotel or hospital engineering, and work around banquet, service-window, and clinical-department timing. Overnight and pre-open service is available when a daytime window won't work.
Are weekend, holiday, and after-hours calls available?
Yes — after-hours, weekend, and holiday emergency dispatch is available for refrigeration, ice, and warewashing failures across the Twin Cities metro. A published after-hours premium applies and is confirmed in writing before the tech leaves the shop.
What warranty comes on commercial repairs?
A 1-year written parts-and-labor warranty on every commercial repair — the same failure mode, on the same unit, within 12 months is covered at no additional charge. Some sealed-system components carry an extended manufacturer warranty on top; those terms are itemized on the invoice.
Do you work on food trucks, ghost kitchens, and mobile catering rigs?
Yes. Truck-mounted reach-ins, undercounter units, generator-fed ice machines, and mobile prep tables are all serviceable — we typically shop-visit at your commissary or overnight parking rather than roadside so the unit can stabilize before diagnosis.
Can you provide written estimates and health-inspector documentation?
Yes. Written estimates are issued before any sealed-system, compressor, or major-component work. On request we provide inspector-ready documentation: repair scope, part numbers, refrigerant type and charge, and the date service restored the unit to spec.
Which Twin Cities cities and ZIP codes do you cover for commercial service?
Full Twin Cities metro — Minneapolis (55401–55488), Saint Paul (55101–55155), Bloomington, Edina, Eden Prairie, Maple Grove, Woodbury, Eagan, Plymouth, Minnetonka, Roseville, Burnsville, and the surrounding suburbs — plus Hudson, WI 54016 and Western Wisconsin. Commercial dispatch runs a daily route across the metro.