Commercial Ice Machine Repair in Minneapolis, MN
Commercial ice machine service across Minneapolis — restaurants, bars, ghost kitchens, hotels, breweries, healthcare, convenience. Hoshizaki, Manitowoc, Scotsman, Ice-O-Matic, Cornelius, Follett. Harvest-cycle, water-curtain, evaporator, condenser, compressor, and descale / sanitize service. EPA-certified technicians.
- 4.5★ · 900+
- 1-Yr Warranty
- OEM Parts
- Same-Day
$175–$299 Diagnostic · depends on equipment
See brands we serviceSame-day windows
Call early for a same-day route.
Every Minneapolis ZIP
55401–55455. Twin Cities dispatch.
EPA 608 certified
Sealed-system & refrigerant work.
1-year warranty
Parts and labor in writing.
Updated June 23, 2026
Quick answer
Commercial Ice Machine Repair in Minneapolis, MN — Quick Answer
See the full Minneapolis appliance repair service area for neighborhoods, ZIPs, and same-day availability.
What we fix in Minneapolis
Commercial ice machine repairs we do most in Minneapolis
Hoshizaki ice machine repair Minneapolis
KM, KMD and KMS modular cube machines, F-series flake. Harvest probe, water-distribution tube, water-pump, float-switch, and compressor work. Common Hoshizaki Minneapolis calls: probe replacement and scale-driven harvest faults.
Manitowoc ice machine repair Minneapolis
Indigo NXT, Q-Series, S-Series, NEO undercounter. Water-curtain switch, harvest assist, water-pump, condenser-coil cleaning, contactor service. Common Manitowoc Minneapolis calls: water-curtain switch and condenser cleaning.
Scotsman ice machine repair Minneapolis
Prodigy, Prodigy Plus, Brilliance, Eclipse, Meridian undercounter. Water-pump, water-curtain magnet, harvest sensor, control-board, and condenser-fan service.
Sealed system, compressor & condenser
Compressor restart relay, condenser-fan motor, condenser cleaning, R-290 / R-404A / R-448A sealed-system work by EPA-certified techs.
Descale & sanitize
Hard water builds scale on the evaporator and water system, and many Twin Cities suburbs have harder well water than the city supply. Manufacturers call for descaling and sanitizing at least every six months, and every three to six months is common depending on your water and use.
Need commercial ice machine repair in Minneapolis? Call 7am–9pm, every day.
FAQ
Commercial ice machine repair questions for Minneapolis
Emergency commercial ice machine repair in Minneapolis?
Same-day appointments are available for food-service, 7am–9pm every day including weekends. Call early at (651) 364-7466.
What ice machine brands do you repair in Minneapolis?
Hoshizaki, Manitowoc, Scotsman, Ice-O-Matic, Cornelius, and Follett, in modular cube, undercounter, and flake machines.
Why does my ice machine make so little ice?
Scale build on the evaporator and water-distribution system is a common cause on hard water. A descale and a harvest-probe / curtain-switch service often restores capacity. Sometimes it's a worn pump or low refrigerant charge, which is why we diagnose first.
What does commercial ice machine repair cost?
The commercial diagnostic is $175–$299 depending on the equipment, billed separately and not credited to the repair. Most commercial ice machine repairs then land $325–$780 in parts and labor, plus the diagnostic. Sealed-system or compressor work runs higher and we quote that up front. Every job ships with a 1-year written parts-and-labor warranty.
How often should a commercial ice machine be descaled?
Follow the manufacturer's schedule, which is at least every six months, and clean sooner with hard water or heavy use. We can descale and sanitize the machine during a service visit.
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Book commercial ice machine repair in Minneapolis
For commercial ice machine repair, have the model number from the data plate ready when you call. Call early for the best chance at a same-day window.
Commercial ice maker repair in Minneapolis: what we fix
Commercial ice maker repair covers four kinds of work in Minneapolis kitchens, bars, hotels and care facilities: getting a machine that has stopped making ice running again, bringing back a machine that makes too little, fixing leaks and noise, and cleaning machines before they fail. A typical first complaint is a bin that is not filling or a machine that has shut itself off.
An ice maker works on a repeating cycle. It fills with water, freezes ice on the evaporator, then warms the evaporator briefly so the ice drops into the bin. A fault in any step shows up as the same complaint, which is why we test the cycle before we replace a part. We watch the fill, the freeze time and the harvest, and we read the pressures on air-cooled and water-cooled machines before we give you a written quote.
We repair modular cube machines that sit on a bin, undercounter machines under a bar or prep line, and flake and nugget machines used for drinks and healthcare. Our technicians work out of the office at 222 E Hennepin Ave and run a daily route across the metro, so downtown, Northeast, Uptown and the rest of the city are routine stops.
Symptoms of a failing commercial ice machine and what we check
Find the row that matches what you see. The checks in the last column are what a technician does first on site.
| What you see | Likely cause | What we check |
|---|---|---|
| Bin stays low, machine runs all day | Scale on the evaporator, dirty condenser or weak water supply | Cycle times, condenser airflow, inlet screen, water pressure |
| Machine will not start a cycle | Bin switch, water-curtain switch or control fault | Curtain position, magnet or switch, bin sensor, board |
| Ice stays frozen to the plate | Harvest probe or harvest assist fault | Probe condition, harvest timing, evaporator surface |
| Cubes are cloudy, thin or hollow | Short water fill or mineral buildup | Float or level sensor, water distribution tube, filter |
| Water on the floor | Float, distribution tube, inlet valve or drain | Reservoir, tubing, fittings, floor drain |
| Loud grinding or squealing | Pump, fan motor or auger bearing on flake machines | Motor and bearings, fan blade clearance |
| Machine shuts off and restarts | High-pressure safety trip from heat | Condenser coil, fan motor, room temperature, charge |
| Ice tastes or smells off | Biofilm in the water path or bin | Filter, cleaning history, bin interior, drain |
The commercial diagnostic is $175–$299 depending on the equipment, billed separately and not credited to the repair. You get a written quote before any repair work starts.
Hoshizaki, Manitowoc, Scotsman and Ice-O-Matic: typical faults on each
Every brand fails in its own pattern. Knowing the pattern lets us bring the likely parts and finish more repairs on the first visit.
Hoshizaki
On Hoshizaki cubers the usual faults are scale on the float switch, a harvest probe or sensor that has drifted, and a worn pump. The KM, KMD and KMS cuber families and the F-series flakers are all routine for us.
Manitowoc
Manitowoc machines depend on a water-curtain switch, a harvest-assist system and clean condenser coils. Indigo NXT, Q-Series and S-Series cubers show up often, plus NEO undercounters. Dirty coils and a sticking curtain are the most frequent causes of a no-ice call.
Scotsman
Scotsman's Prodigy, Prodigy Plus, Brilliance and Eclipse lines use sensors and a control board to run the cycle. Water-pump wear, a weak curtain magnet and condenser fan faults are the common repairs.
Ice-O-Matic, Cornelius and Follett
Ice-O-Matic cubers, Cornelius ice and beverage machines, and Follett undercounter and nugget machines all follow the same service logic: water in, heat out, correct harvest. We work from the model plate so the parts match.
Should you repair or replace a commercial ice machine?
Repair makes sense when the failing part is a pump, valve, switch, sensor, fan motor, board or a dirty condenser, and when the machine otherwise runs well. These are the repairs on most of the tickets we write, and they cost far less than a new machine plus installation and bin work.
Replacement deserves a hard look when a machine is old, has had repeated repairs, and now needs a compressor, an evaporator or a sealed-system repair. Ask three questions: how old is the machine, how many repairs has it had in the last two years, and would the new quote buy you a longer warranty than the repair? We give you the repair price in writing and tell you plainly when the better choice is a new unit. A repair carries our 1-year parts-and-labor warranty.
One more check before you replace: a machine that makes too little ice is sometimes the wrong size, not a broken one. A bar that added seating or a kitchen that added frozen drinks may have outgrown a machine that is working correctly. We can tell the difference by timing a full cycle and comparing the output to the model rating.
What happens during a commercial ice machine visit?
Before we arrive
Call (651) 364-7466 early in the day for the best chance at a same-day slot. Give us the brand, the model and what the machine is doing. Commercial calls get priority dispatch, and we confirm your window by phone.
On site
We check the water supply, the condenser, the cycle and the bin, then run the machine through a freeze and harvest. If the machine is leaking or making a grinding noise, we shut it down first.
The quote
After the diagnostic, you get a written quote with the cause, the repair and the cost. You decide whether to go ahead. The diagnostic is billed separately and is not credited to the repair.
The repair and follow-up
We replace the failed part, clean what we can reach, test a full cycle and leave a written record. Repairs carry a 1-year parts-and-labor warranty. Insurance certificates are free if your landlord or manager needs one, and Net-15 and Net-30 terms are available for business accounts.
How to keep a Minneapolis ice machine from failing in the first place
Most ice machine failures are slow ones. Scale and dirty coils build up over months, and the machine adapts until it cannot. The simplest protection is a schedule. Clean the condenser filter or coil on a regular basis, replace the water filter on the maker's interval, and have the water path descaled and sanitized on the schedule in your manual. Manufacturers commonly call for cleaning about every six months, and busy locations often do it more often.
Placement matters as much as cleaning. Air-cooled machines need open space around the sides and a cool room. A machine in a hot dish room or crowded against shelving will run long cycles and trip its safety. In winter, a machine in an unheated storage space can see water lines freeze, so check the supply before you restart a machine that has been off.
Bin habits matter too. Keep the scoop in a clean holder outside the bin, never use a glass to scoop, and sanitize the bin on your schedule. If you want us to handle the work, our ice machine cleaning and maintenance service covers descale and sanitize visits, and per-visit maintenance is available.
More questions about commercial ice machines in Minneapolis
Which Minneapolis businesses do you service?
Restaurants, bars, hotels, breweries, ghost kitchens, hospitals and clinics, convenience stores and cafes. See our restaurant appliance repair page for the full back-of-house list.
My ice machine is running but the bin is empty. Where do I start?
Check that the water supply valve is open, the filter is not clogged and nothing blocks air around the machine. If those are fine, call us. See commercial ice machine not making ice for the longer list of causes.
Do you also service the rest of my refrigeration?
Yes. We repair walk-in coolers, reach-ins and the rest of commercial refrigeration on the same visit when you ask us to.
Is there a page for a home ice maker?
Yes. Home bar and kitchen machines are covered on our ice maker repair page for Minneapolis.