Modular cubers, under-counters, nugget and flake machines, and ice dispensers — repaired, descaled, and sanitized across Minneapolis, Saint Paul, and the metro. EPA 608 Universal certified technicians, with same-day appointments available 7am–9pm every day.
$175–$299 Diagnostic · depends on equipment
See brands we serviceSame-day priority
Commercial dispatch first.
EPA 608 certified
Sealed-system work in-house.
OEM parts on truck
Hoshizaki, Manitowoc, Scotsman, Ice-O-Matic.
1-yr written warranty
Parts & labor in writing.
$175–$299 diagnostic, depending on the equipment. The diagnostic is billed separately from the repair, and you get a written quote before any repair work starts. Every completed repair carries a 1-year written parts-and-labor warranty.
Quick answer
Central Minnesota Appliance Repair repairs Hoshizaki, Manitowoc, Scotsman, Ice-O-Matic, Cornelius and Follett cube, nugget and flake machines across the Twin Cities, 7am–9pm every day. Scale, water supply and dirty condensers are common causes of low ice. The diagnostic is $175–$299, not credited to the repair, and repairs carry a 1-year warranty.
Key facts
| Service | Ice Machine Repair — Twin Cities |
|---|---|
| Common repairs | Machine makes little or no ice; Harvest cycle stalls or ice sheet won't release; Soft, cloudy, or undersized cubes; Nugget or flake machine noisy / stopped; Condenser, compressor, and sealed system; Bin, dispenser, and drain problems; Scheduled descale & sanitize |
| Diagnostic | $175–$299, depending on the equipment (billed separately from the repair) |
| Typical repair cost | Machine makes little or no ice: $325–$585 · Harvest cycle stalls or ice sheet won't release: $325–$620 · Soft, cloudy, or undersized cubes: $285–$545 · Nugget or flake machine noisy / stopped: $485–$1,150 · Condenser, compressor, and sealed system: $585–$1,650 · Bin, dispenser, and drain problems: $285–$585 · Scheduled descale & sanitize: Quoted per visit (written quote before work) |
| Warranty | 1-year written parts-and-labor warranty |
| Credentials | EPA 608 certified technicians for refrigerant work |
| Availability | Same-day appointments, 7am–9pm every day; call early |
| Brands | Hoshizaki, Manitowoc, Scotsman, Ice-O-Matic, Cornelius, Follett, Koolaire |
| Phone | (651) 364-7466 |
Need commercial appliance repair? Call 7am–9pm, every day.
Services covered
Scale on the evaporator and water-distribution system is a common cause, especially on hard water. We descale, test the harvest probe or water-curtain switch, verify water pump output, and confirm the charge before recommending sealed-system work.
Typical repair: $325–$585
Harvest probes, water-curtain magnets and switches, hot-gas valves, and harvest-assist components tested and replaced. Cycle times logged before and after so you can see the machine back at rated capacity.
Typical repair: $325–$620
Usually a water-flow restriction — clogged filter, scaled distribution tube, weak water pump, or a failing inlet valve. Filter and water treatment reviewed at the same visit so the fix holds.
Typical repair: $285–$545
Auger gearmotor wear, water-seal failure, and evaporator scaling on Scotsman MXN/CU, Hoshizaki F-series, and Ice-O-Matic GEM machines. Auger seals stocked on the truck.
Typical repair: $485–$1,150
Condenser cleaning and fan motors, start components and contactors, and EPA 608 sealed-system repair on R-290, R-404A, and R-448A machines. Sealed-system scope always quoted in writing first.
Typical repair: $585–$1,650
Bin thermostats and level sensors, dispenser solenoids and chutes, drain-line pitch and flush, and leak tracing on water-cooled units and remote condensers.
Typical repair: $285–$585
Regular deliming and sanitizing helps hold harvest time and keeps the machine ready for inspection. Follow your manufacturer's cleaning interval; we can schedule cleanings every 3–6 months and leave a dated service record you can hand to a health inspector.
Typical repair: Quoted per visit
Repair vs. replace
A new modular cuber and bin runs $4,000–$9,000 installed. Most ice machine failures here are scale, water-side components, or a fan motor — a few hundred dollars against a machine with years of life left.
Bagged ice for a busy bar adds up quickly, plus staff time. Same-day appointments are available, so call early.
A scaled evaporator cuts production while the compressor runs the same hours. Regular deliming restores capacity.
Cycle times, production check, refrigerant type, and sanitation are documented on the ticket — inspector-ready without a follow-up call.
Repair or replace?
| Situation | Our recommendation |
|---|---|
| Low production from scale or a dirty condenser | Repair. A descale and condenser cleaning usually restores rated production. |
| Failed water pump, inlet valve, harvest probe or curtain switch | Repair. Common parts, often stocked on the truck. |
| Nugget or flake auger, bearing or seal wear | Repair in most cases. Rebuild kits cost far less than a new machine. |
| Compressor failed on a machine older than about 8–10 years | Consider replacing. We compare the sealed-system quote with replacement cost. |
| Repair quote is more than about half the cost of a new machine | Replacement is usually the better spend. |
Brands serviced
If your equipment is down right now
Check the disconnect or breaker and make sure the water supply valve to the machine is fully open. A closed valve after a filter change is a surprisingly common cause.
A full bin — or a sensor blocked by a bridged ice pile — stops production. Level the ice and see whether the machine restarts a cycle.
On air-cooled machines, a condenser packed with dust or grease raises head pressure and stops harvest. Kill power and check for visible blockage; don't pressure-wash the coil.
Write down any AutoAlert, Indigo, or control-board code and whether the machine fills, freezes, then fails at harvest. That detail usually shortens the repair by a visit.
Refrigerant and sealed-system work requires an EPA 608 certified technician. Call (651) 364-7466; same-day appointments are available 7am–9pm every day, so call early.
Symptom answers
Prices are parts and labor, plus the diagnostic. The commercial diagnostic is billed separately from the repair. Household under-counter and refrigerator ice makers are covered on our residential ice maker repair page, which has its own household pricing.
Usually a scaled evaporator, a water valve left closed after a filter change, a failed inlet valve, a bin sensor blocked by bridged ice, or a control-board fault.
We confirm water supply and pressure, delime the evaporator and distribution tube, test the inlet valve and water pump output, verify the bin level control, then read the sealed system before quoting any refrigerant work.
Typical repair: $325–$585
Usually a failed harvest probe or water-curtain switch, a weak hot-gas valve, or wear in the harvest-assist parts.
Harvest probes, curtain magnets and switches, and hot-gas valves are tested and replaced, then cycle times are logged before and after so you can see the machine back at rated production.
Typical repair: $325–$620
Usually a water-flow restriction: a plugged filter, a scaled distribution tube, a weak water pump, or a failing inlet valve.
We restore water flow end to end, replace and correctly size the cartridge filtration, and re-check cube weight and fill so the fix holds instead of returning in a month.
Typical repair: $285–$545
Scale on the evaporator combined with a dirty condenser that raises head pressure is the usual cause.
Full delime and sanitize with a condenser cleaning, then a production check against the nameplate rating, documented on the ticket. This is often the most cost-effective service on a machine that has lost capacity.
Typical repair: $385–$685
Usually auger gearmotor wear, a failed water seal, or evaporator scaling on Scotsman MXN/CU, Hoshizaki F-series and Ice-O-Matic GEM machines.
Auger, bearing, and water-seal kits are stocked on the truck; the gearmotor is amp-tested under load and the evaporator delimed before reassembly.
Typical repair: $485–$1,150
Usually a split distribution tube, a failed inlet valve, a back-pitched or plugged drain line, or a worn bin gasket.
We trace the leak under a live cycle rather than guessing, replace the failed component, then flush and re-pitch the drain line and verify air-gap compliance for the inspector.
Typical repair: $285–$585
FAQs
The commercial diagnostic is $175–$299 depending on the equipment, billed separately and not credited to the repair. After that, most commercial ice machine repairs land $325–$780 in parts and labor, plus the diagnostic. Auger and nugget rebuilds run $485–$1,150, and sealed-system or compressor work runs higher and is always quoted in writing before we start.
Scale on the evaporator and water-distribution system is the most common cause, followed by a failing water inlet valve, a dirty condenser, or a harvest probe / water-curtain switch fault. A descale plus water-side service often restores full production.
Hoshizaki (KM, KMD, KMS, F-series flake), Manitowoc (Indigo NXT, Q-Series, S-Series, NEO), Scotsman (Prodigy, Prodigy Plus, Brilliance, Eclipse, nugget), Ice-O-Matic (ICE-series, GEM nugget), Cornelius, Follett, and Koolaire.
We are available 7am–9pm every day, including weekends, and same-day appointments are available, so call early. We do not run overnight or after-hours dispatch.
Follow the cleaning interval in your manufacturer's manual, which is typically at least twice a year. Hard water scales the evaporator and distribution tube faster, so busy sites on hard water may need it every 3–4 months. Longer harvest times and cloudy cubes are signs it is due.
Repair is almost always the better math under about 8–10 years of age. A replacement modular cuber and bin runs $4,000–$9,000 installed; typical failures here are water-side parts, fan motors, or scale. We recommend replacement only when the compressor is failed on an older cabinet or the sealed-system repair exceeds roughly half of replacement cost.
Yes. Household under-counter and refrigerator-mounted ice makers are covered under our residential service. See our ice maker repair page for household units.
Yes. We replace and size cartridge filtration, verify incoming pressure, flush and re-pitch drain lines, and check for air-gap compliance so the repair doesn't come back as a leak or a sanitation write-up.
Commercial diagnostic is $175–$299 depending on the equipment; it's billed separately from the repair, and you get a written quote before any repair work.
First visit is card-on-file or COD. Once an account is established, we invoice Net-15 or Net-30 with itemized statements aligned to your accounting cycle. We accept POs from restaurant groups, hotel brands, property management firms, school districts, and city and county accounts. We accept ACH and card payments.
Every technician holds EPA Section 608 Universal certification covering R-404A, R-448A / R-449A (Solstice N40, Opteon XP40), R-290 hydrocarbon systems where code permits, and legacy R-22.
Yes — we work 7am to 9pm every day, including weekends, with no weekend surcharge. Same-day appointments are available for equipment failures across the Twin Cities metro; call early. We do not offer overnight or holiday dispatch.
A 1-year written parts-and-labor warranty on every commercial repair — the same failure mode, on the same unit, within 12 months is covered at no additional charge. Some sealed-system components carry an extended manufacturer warranty on top; those terms are itemized on the invoice.
Yes. Written estimates are issued before any sealed-system, compressor, or major-component work. On request we provide inspector-ready documentation: repair scope, part numbers, refrigerant type and charge, and the date service restored the unit to spec.
Full Twin Cities metro — Minneapolis (55401–55488), Saint Paul (55101–55155), Bloomington, Edina, Eden Prairie, Maple Grove, Woodbury, Eagan, Plymouth, Minnetonka, Roseville, Burnsville, and the surrounding suburbs — plus Hudson, WI 54016 and Western Wisconsin. Commercial dispatch runs a daily route across the metro.
Related coverage
Who we serve
Ice Machine Repair — Twin Cities covers foodservice, hospitality, healthcare, retail, and institutional accounts across the Twin Cities metro. Multi-location operators get one dispatcher, one COI on file, and Net-15 / Net-30 invoicing.
Service area
We run a daily route across Minneapolis, Saint Paul and the surrounding metro. Pick your city for local details.
Need commercial appliance repair? Call 7am–9pm, every day.
