How fast can you reach a St. Louis Park restaurant?
St. Louis Park is close to our Minneapolis office, so same-day windows are common for refrigeration emergencies. Call early for the best chance.
Do you service restaurants at The Shops at West End?
Yes. We arrange early-morning or evening visits within our 7am–9pm hours and confirm access, loading, and tenant requirements before arrival.
Can you fix a walk-in cooler that is not holding temperature?
Yes. Common causes are failed evaporator fans, defrost problems, door gaskets, and condenser issues. We test before quoting.
What does a commercial diagnostic cost in St. Louis Park?
Commercial diagnostic is $175–$299 depending on the equipment. It is billed separately from the repair, and you get a written quote before any repair work.
Do you clean and inspect commercial ice machines?
Yes. Regular cleaning and inspection keeps scale and slime from forcing a breakdown. Scheduled cleaning visits are quoted per visit, in writing, before work starts.
Can you work with landlords and building managers?
Yes. We send certificates of insurance and coordinate access and loading with building management before the visit.
Which kinds of St. Louis Park businesses do you serve most?
Restaurants and cafes, hotels, medical offices, and office kitchens. The common calls are walk-in coolers that will not hold temperature, ice machines that stop making ice, and dish machines that leave residue.
How much is a commercial appliance diagnostic?
Commercial diagnostic is $175–$299 depending on the equipment; it's billed separately from the repair, and you get a written quote before any repair work.
What payment terms do you offer commercial accounts?
First visit is card-on-file or COD. Once an account is established, we invoice Net-15 or Net-30 with itemized statements aligned to your accounting cycle. We accept POs from restaurant groups, hotel brands, property management firms, school districts, and city and county accounts. We accept ACH and card payments.
Are weekend calls available?
Yes — we work 7am to 9pm every day, including weekends, with no weekend surcharge. Same-day appointments are available for equipment failures across the Twin Cities metro; call early. We do not offer overnight or holiday dispatch.
What warranty comes on commercial repairs?
A 1-year written parts-and-labor warranty on every commercial repair — the same failure mode, on the same unit, within 12 months is covered at no additional charge. Some sealed-system components carry an extended manufacturer warranty on top; those terms are itemized on the invoice.
Which Twin Cities cities and ZIP codes do you cover for commercial service?
Full Twin Cities metro — Minneapolis (55401–55488), Saint Paul (55101–55155), Bloomington, Edina, Eden Prairie, Maple Grove, Woodbury, Eagan, Plymouth, Minnetonka, Roseville, Burnsville, and the surrounding suburbs — plus Hudson, WI 54016 and Western Wisconsin. Commercial dispatch runs a daily route across the metro.