Reach-in, upright, chest, undercounter and walk-in commercial freezers — same-day priority, sealed-system work in-house.
Reviewed by Mike Larson, Master Appliance Technician · 18+ yrs in-field · Last reviewed
Same-day priority
Commercial dispatch first.
EPA 608 certified
Sealed-system work in-house.
OEM parts on truck
True, Hoshizaki, Manitowoc, Hobart.
1-yr written warranty
Parts & labor in writing.
$199 trip charge — waived with any repair. Approve the work on the same visit and the trip charge comes off the invoice. If you decline, you pay only the $199 and we leave a written scope. Every completed repair carries a 1-year written parts-and-labor warranty.
Quick answer
Commercial freezer repair across the Twin Cities covers reach-in and upright freezers, chest and undercounter freezers, and walk-in freezers. Every tech is EPA Section 608 Universal certified, sealed-system work is done in-house (not subbed out), and trucks stock defrost heaters, defrost timers, evaporator and condenser fan motors, gaskets, and door heaters for True, Traulsen, Beverage-Air, Continental, Delfield, Master-Bilt, Norlake, and Kolpak. Commercial diagnostic $199, credited on approval. Most repairs $285–$885 all-in. 1-yr parts-and-labor warranty. Net-15 / Net-30 invoicing.
Services covered
True T-series and TS-series, Traulsen G-series, Beverage-Air, Continental, Delfield — defrost heaters, defrost timers, evaporator and condenser fan motors, door gaskets, thermostats, sealed-system diagnosis.
Typical all-in: $285–$685 all-in
Heatcraft / Bohn / Larkin evaporator sections, Copeland low-temp condensing units, Master-Bilt, Norlake, Kolpak — defrost cycle, drain-line heat, door and gasket work, refrigerant recovery and recharge on R-404A / R-448A.
Typical all-in: $385–$985 all-in
Back-bar and prep-line undercounter freezers, chest freezers for grocery and c-store — compressor short-cycle, condenser cleaning, drain and gasket work, controller replacement.
Typical all-in: $285–$585 all-in
Migali, Master-Bilt, Kelvinator dipping cabinets — evaporator fan motors, defrost cycle, glass-top hinge and gasket work, LED lighting, controller service.
Typical all-in: $285–$685 all-in
Small-format Irinox, Traulsen, and equivalent — sensor calibration, fan motor replacement, gasket and door work, controller diagnosis. Larger process blast freezers referred to industrial refrigeration.
Typical all-in: Quoted in writing
Repair vs. replace
A walk-in freezer above 32°F for a few hours can wipe out weeks of prep and center-of-plate protein. Commercial freezer calls are triaged front-of-line and dispatched same-day when placed before 11am.
Most 'freezer not freezing' calls are defrost-system failures — defrost clock, defrost heater, or termination thermostat. Truck-stocked parts mean most single-visit finishes.
R-404A and R-448A (Solstice N40) recovery, evacuation, brazing, and recharge handled by the same tech who diagnosed the unit. No second contractor, no second trip fee.
Quarterly PM catches condenser fouling, gasket failure, and defrost drift before they cost a compressor. One prevented spoilage event typically pays the annual plan.
Brands serviced
If your equipment is down right now
Relocate high-value frozen inventory (center-of-plate protein, prepped items, ice cream) to a working reach-in or walk-in. Document the time and internal temperature for insurance.
Snap the display, any error codes, and the internal thermometer reading. Document how long the unit has been out of temperature — you'll need it for HACCP and any spoilage claim.
Heavy frost on the evaporator or drain pan usually means the defrost heater or defrost termination thermostat failed. Verify the door closes flush — a torn gasket is roughly 30% of these calls.
(651) 364-7466. Freezer calls are front-of-line and dispatched same-day when placed before 11am. After-hours emergency is available.
FAQs
Almost always a defrost-system failure — the evaporator has iced over and airflow to the cabinet has collapsed. The bottom stays cold from mass but the top climbs. We test the defrost timer or defrost board, defrost heater continuity, and the defrost termination thermostat; most repairs finish in one visit.
R-404A, R-448A (Solstice N40), R-134a, R-290 (hydrocarbon) where permitted, and legacy R-22 on service-only. Every tech is EPA Section 608 Universal certified.
Diagnostic is $199, credited on approval. Most reach-in and undercounter repairs land $285–$685 all-in. Walk-in freezer repairs typically run $385–$985. Sealed-system and compressor work is quoted in writing before we touch it.
Yes. After-hours and weekend emergency dispatch is available for restaurants, grocery, c-stores, breweries, and food production. Tell dispatch that frozen product is at risk and we triage front-of-line.
Yes — both. Walk-in freezer work covers Heatcraft / Bohn evaporators, Copeland low-temp condensing units, Master-Bilt, Norlake, and Kolpak boxes. Reach-in and upright freezer work covers True, Traulsen, Beverage-Air, Continental, and Delfield.
Yes. Net-15 / Net-30 after the first paid visit. POs accepted from established restaurant groups, hotels, property managers, school districts, and municipal accounts. COIs issued at no charge, usually same business day.
Yes. We issue COIs naming your property manager, hospitality group, hospital facilities office, or municipal account as additional-insured at no charge — typically the same business day. General liability and workers' comp are in force year-round; we can raise limits per contract on request.
First visit is card-on-file or COD. Once an account is established, we invoice Net-15 or Net-30 with itemized statements aligned to your accounting cycle. We accept POs from restaurant groups, hotel brands, property management firms, school districts, and city and county accounts. ACH and card payments both fine.
Yes — quarterly, semi-annual, and annual PM plans tiered by equipment count and equipment class. Every visit includes condenser cleaning, drain flushing, gasket and hinge inspection, electrical-tightness verification, controller and setpoint check, and a written report you can hand to insurers, health inspectors, or franchisors.
Every technician holds EPA Section 608 Universal certification covering R-404A, R-448A / R-449A (Solstice N40, Opteon XP40), R-290 hydrocarbon systems where code permits, and legacy R-22. Cooking-equipment techs are gas-certified for natural gas and LP on ranges, fryers, ovens, and combi-ovens.
Yes. We coordinate dock and freight-elevator windows in advance, badge in through hotel or hospital engineering, and work around banquet, service-window, and clinical-department timing. Overnight and pre-open service is available when a daytime window won't work.
Yes — after-hours, weekend, and holiday emergency dispatch is available for refrigeration, ice, and warewashing failures across the Twin Cities metro. A published after-hours premium applies and is confirmed in writing before the tech leaves the shop.
A 1-year written parts-and-labor warranty on every commercial repair — the same failure mode, on the same unit, within 12 months is covered at no additional charge. Some sealed-system components carry an extended manufacturer warranty on top; those terms are itemized on the invoice.
Yes. Truck-mounted reach-ins, undercounter units, generator-fed ice machines, and mobile prep tables are all serviceable — we typically shop-visit at your commissary or overnight parking rather than roadside so the unit can stabilize before diagnosis.
Yes. Written estimates are issued before any sealed-system, compressor, or major-component work. On request we provide inspector-ready documentation: repair scope, part numbers, refrigerant type and charge, and the date service restored the unit to spec.
Full Twin Cities metro — Minneapolis (55401–55488), Saint Paul (55101–55155), Bloomington, Edina, Eden Prairie, Maple Grove, Woodbury, Eagan, Plymouth, Minnetonka, Roseville, Burnsville, and the surrounding suburbs — plus Hudson, WI 54016 and Western Wisconsin. Commercial dispatch runs a daily route across the metro.
Related coverage
Who we serve
Commercial Freezer Repair — Twin Cities covers foodservice, hospitality, healthcare, retail, and institutional accounts across the Twin Cities metro. Multi-location operators get one dispatcher, one COI on file, and Net-15 / Net-30 invoicing.
Service area
Daily route across Minneapolis, Saint Paul, and the surrounding metro. ZIP coverage: 55401–55488 (Minneapolis), 55101–55155 (Saint Paul), 55420–55439 (Bloomington/Edina), 55304–55449 (north metro), 55044–55124 (Lakeville/Apple Valley/Eagan), 55125–55129 (Woodbury), and 54016 (Hudson, WI).
