GROCERY · C-STORE

Grocery & C-Store Refrigeration Repair in the Twin Cities

Walk-in coolers, glass-door dairy cases, deli and bakery service cases, beverage merchandisers, and ice — repaired and warranted across Minneapolis, Saint Paul, and the Twin Cities. Independent groceries, specialty markets, c-stores, and food trucks get same-day commercial dispatch with EPA 608 sealed-system work in-house.

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  • 1-Yr Warranty
  • OEM Parts
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Open today · 7am–9pm

4.5★ · 900+ reviews · 1-year warranty

  • Same-day priority

    Commercial dispatch first.

  • EPA 608 certified

    Sealed-system work in-house.

  • OEM parts on truck

    True, Hussmann, Federal, Structural Concepts.

  • 1-yr written warranty

    Parts & labor in writing.

$175–$299 diagnostic, depending on the equipment. The diagnostic is billed separately from the repair, and you get a written quote before any repair work starts. Every completed repair carries a 1-year written parts-and-labor warranty.

Quick answer

What does grocery and convenience store refrigeration repair cover?

Grocery and convenience refrigeration repair across the Twin Cities covers independent grocers, ethnic and specialty markets, c-stores, bakeries, butcher shops, and food trucks. We service walk-in coolers and freezers, multi-door glass dairy cases, open-front produce and dairy cases, deli and bakery service cases, beverage merchandisers, undercounter prep units, and Hoshizaki / Manitowoc ice machines. EPA Section 608 certified technicians, OEM parts on the truck for True, Hussmann, Federal, Beverage-Air, and Heatcraft. Commercial diagnostic is $175–$299 depending on equipment, billed separately and not credited to the repair. Standard repairs land $280–$780 in parts and labor, plus the diagnostic; sealed-system work always quoted in writing. 1-yr parts-and-labor warranty. Net-15 / Net-30 invoicing.

Key facts

Grocery refrigeration repair: cost, hours and warranty

Key facts for Grocery & Convenience Refrigeration Repair — Twin Cities
ServiceGrocery & Convenience Refrigeration Repair — Twin Cities
Common repairsGlass-door dairy & beverage cases; Walk-in coolers & freezers; Open-front produce & dairy cases; Deli & bakery service cases; Undercounter prep units & cake retarders; Commercial ice machines
Diagnostic$175–$299, depending on the equipment (billed separately from the repair)
Typical repair costGlass-door dairy & beverage cases: $385–$785 parts and labor, plus the diagnostic · Walk-in coolers & freezers: $385–$985 parts and labor, plus the diagnostic · Open-front produce & dairy cases: $485–$985 parts and labor, plus the diagnostic · Deli & bakery service cases: $385–$785 parts and labor, plus the diagnostic · Undercounter prep units & cake retarders: $285–$585 parts and labor, plus the diagnostic · Commercial ice machines: $325–$780 parts and labor, plus the diagnostic (written quote before work)
Warranty1-year written parts-and-labor warranty
CredentialsEPA 608 certified technicians for refrigerant work
AvailabilitySame-day appointments, 7am–9pm every day; call early
BrandsTrue, Hussmann, Federal, Structural Concepts, Hill Phoenix, Beverage-Air, Migali, Atosa, Hoshizaki, Manitowoc, Scotsman, Ice-O-Matic, Heatcraft, Bohn, Russell, Master-Bilt, Norlake, Bally
Phone(651) 364-7466

Need commercial appliance repair? Call 7am–9pm, every day.

4.5★ · 900+ reviews · 1-year warranty

Services covered

Grocery and c-store refrigeration we repair

Glass-door dairy & beverage cases

Hussmann, True GDM, Federal, Beverage-Air, Structural Concepts — defrost heater replacement, anti-sweat door heaters, LED retrofits, fan motors, hinges and gaskets, sealed-system diagnosis.

Typical repair: $385–$785 parts and labor, plus the diagnostic

Walk-in coolers & freezers

Heatcraft, Bohn, Russell, Master-Bilt, Bally, Norlake — defrost components, evap and condenser fan motors, door / gasket replacement, drain heater work, leak detection. Light-commercial single-compressor systems; industrial racks referred.

Typical repair: $385–$985 parts and labor, plus the diagnostic

Open-front produce & dairy cases

Hussmann, Hill Phoenix, Structural Concepts open-front service cases — air-curtain balance, defrost heater work, drain heaters, lighting, fan motors. Includes a 'cold-air spill' check after every repair.

Typical repair: $485–$985 parts and labor, plus the diagnostic

Deli & bakery service cases

Federal, Hussmann, Structural Concepts service cases — defrost heater replacement, fan motors, glass front replacement consults, drain heater, anti-sweat door heaters where equipped.

Typical repair: $385–$785 parts and labor, plus the diagnostic

Undercounter prep units & cake retarders

True, Beverage-Air, Migali prep units and bakery retarders / dough proofers — condenser and evap fan motors, defrost, humidity-control work on retarders, control-board swaps.

Typical repair: $285–$585 parts and labor, plus the diagnostic

Commercial ice machines

Hoshizaki KM and KMS cubers, Manitowoc Indigo NXT, Scotsman Prodigy — scale cleaning, water-inlet valves, harvest sensors, condenser cleaning. Recommended deep-clean every 6 months in hard-water suburbs.

Typical repair: $325–$780 parts and labor, plus the diagnostic

Why call us

What grocers and c-stores get from one repair vendor

Inventory loss is the real damage

A 16-ft dairy case carries $3,500–$8,000 in product. One overnight failure that takes inventory across the HACCP line is materially more expensive than a scheduled preventive service visit.

Anti-sweat heaters and door gaskets pay back fast

A failing anti-sweat heater fogs the glass, kills customer pickup, and silently lifts compressor runtime. A $385 fix is the difference between a 'looks broken' case and one that sells through.

Open-case air-curtain balance is a hidden killer

Mis-balanced open-front produce cases dump cold air onto the floor. We measure air-curtain temps and adjust on every repair — which helps keep energy use down.

Energy compounding from a clean condenser

Felted condensers lift compressor head pressure 20–40°F. Across a grocery floor with 6–12 condensing units, regular condenser cleaning helps cut energy use and compressor strain.

C-store and food-truck weekend coverage

Weekend dispatch is part of the standard offering — Saturday and Sunday refrigeration failures get triaged the same way as a Tuesday call. Critical for c-stores and food trucks running 7-day operations.

Net-30 invoicing, PO and franchise-compliant

Net-15 / Net-30 invoicing after the first paid visit, PO acceptance, and standardized reporting if you're under a banner / franchise agreement.

Brands serviced

Refrigeration brands we service for grocers

  • True
  • Hussmann
  • Federal
  • Structural Concepts
  • Hill Phoenix
  • Beverage-Air
  • Migali
  • Atosa
  • Hoshizaki
  • Manitowoc
  • Scotsman
  • Ice-O-Matic
  • Heatcraft
  • Bohn
  • Russell
  • Master-Bilt
  • Norlake
  • Bally

If your equipment is down right now

If a grocery case or walk-in is failing right now

  1. 1. Protect inventory and start the clock

    Move dairy and TCS product to a working case or walk-in. Note the time started and log internal temperatures — your insurer and HACCP plan will both ask.

  2. 2. Photograph controllers and any error codes

    Snap the controller display and the rack internal thermometer. Documentation also covers you if a product spoilage claim follows.

  3. 3. Vacuum the condenser and verify drain

    Pull the grille, vacuum the condenser, clear the drain pan, and confirm door gaskets seal. A felted condenser is a common cause of warm cases.

  4. 4. Call commercial dispatch

    (651) 364-7466. Tell us it's grocery / c-store and the equipment type — dairy cases and walk-ins get priority triage when product is on the line. We are open 7am–9pm every day; call early for a same-day window.

FAQs

Grocery refrigeration repair questions

Do you service open-front produce and dairy cases?

Yes — Hussmann, Hill Phoenix, Structural Concepts open-front cases. Air-curtain balance, defrost heater work, fan motors, drain heaters, lighting. We measure air-curtain temps on every repair to make sure the case is performing, not just running.

How fast can you respond to a c-store call on a weekend?

Weekend dispatch is standard for grocery and c-store accounts. Refrigeration failures with product at risk get the same triage as weekday calls — most weekend calls placed in the morning get a same-day window across Minneapolis and Saint Paul.

Are you EPA 608 certified for sealed-system work?

Yes — our technicians are EPA Section 608 certified. Recovery, evacuation, brazing, and recharge are handled in-house including R-404A, R-448A, R-290 where code permits, and legacy R-22 systems.

Do you handle multi-compressor refrigeration racks?

We handle light-commercial walk-ins and standalone systems including most independent grocery cases. Large multi-compressor parallel rack systems (full supermarkets) are referred to a refrigeration contractor with the right industrial license set; we'll introduce you.

Can you support franchise / banner reporting?

Yes — standardized written equipment reports, banner-compliant documentation, and Net-15 / Net-30 invoicing. PO acceptance from grocery groups and c-store chains operating in the Twin Cities.

Do you service food trucks?

Yes — reach-ins, undercounter prep units, glass-door merchandisers, and small refrigeration in food trucks. We come to your kitchen or commissary; weekend service is available.

What's the diagnostic cost on a grocery refrigeration call?

Commercial diagnostic is $175–$299 depending on equipment, billed separately from the repair and not credited to it. Most standard repairs run $280–$780 in parts and labor, plus the diagnostic. Sealed-system work and multi-shelf case rebuilds are quoted in writing first.

What brands do you carry parts for?

True, Hussmann, Federal, Structural Concepts, Hill Phoenix, Beverage-Air, Migali, Atosa, Hoshizaki, Manitowoc, Scotsman, Heatcraft, Bohn, Russell, Master-Bilt, Norlake. High-failure parts on the truck; specialty parts 24–72 hr.

How much is a commercial appliance diagnostic?

Commercial diagnostic is $175–$299 depending on the equipment; it's billed separately from the repair, and you get a written quote before any repair work.

What payment terms do you offer commercial accounts?

First visit is card-on-file or COD. Once an account is established, we invoice Net-15 or Net-30 with itemized statements aligned to your accounting cycle. We accept POs from restaurant groups, hotel brands, property management firms, school districts, and city and county accounts. We accept ACH and card payments.

What refrigerants do your technicians work on?

Every technician holds EPA Section 608 Universal certification covering R-404A, R-448A / R-449A (Solstice N40, Opteon XP40), R-290 hydrocarbon systems where code permits, and legacy R-22.

Are weekend calls available?

Yes — we work 7am to 9pm every day, including weekends, with no weekend surcharge. Same-day appointments are available for equipment failures across the Twin Cities metro; call early. We do not offer overnight or holiday dispatch.

What warranty comes on commercial repairs?

A 1-year written parts-and-labor warranty on every commercial repair — the same failure mode, on the same unit, within 12 months is covered at no additional charge. Some sealed-system components carry an extended manufacturer warranty on top; those terms are itemized on the invoice.

Can you provide written estimates and health-inspector documentation?

Yes. Written estimates are issued before any sealed-system, compressor, or major-component work. On request we provide inspector-ready documentation: repair scope, part numbers, refrigerant type and charge, and the date service restored the unit to spec.

Which Twin Cities cities and ZIP codes do you cover for commercial service?

Full Twin Cities metro — Minneapolis (55401–55488), Saint Paul (55101–55155), Bloomington, Edina, Eden Prairie, Maple Grove, Woodbury, Eagan, Plymouth, Minnetonka, Roseville, Burnsville, and the surrounding suburbs — plus Hudson, WI 54016 and Western Wisconsin. Commercial dispatch runs a daily route across the metro.

Who we serve

Businesses we serve

Grocery & Convenience Refrigeration Repair — Twin Cities covers foodservice, hospitality, healthcare, retail, and institutional accounts across the Twin Cities metro. Multi-location operators get one dispatcher, one COI on file, and Net-15 / Net-30 invoicing.

  • Restaurants
  • Bars & taprooms
  • Breweries
  • Hotels & hospitality
  • Hospitals & clinics
  • Schools & universities
  • Grocery & c-stores
  • Delis & bakeries
  • Cafeterias
  • Assisted living
  • Ghost kitchens
  • Food trucks & commissaries
  • Convenience stores
  • Country clubs
  • Event venues & catering
  • Churches & non-profits

Service area

Twin Cities service area

We run a daily route across Minneapolis, Saint Paul and the surrounding metro. Pick your city for local details.

Need commercial appliance repair? Call 7am–9pm, every day.

4.5★ · 900+ reviews · 1-year warranty