Walk-in coolers, glass-door dairy cases, deli and bakery service cases, beverage merchandisers, and ice — repaired and warranted across Minneapolis, Saint Paul, and the Twin Cities. Independent groceries, specialty markets, c-stores, and food trucks get same-day commercial dispatch with EPA 608 sealed-system work in-house.
Reviewed by Mike Larson, Master Appliance Technician · 18+ yrs in-field · Last reviewed
Same-day priority
Commercial dispatch first.
EPA 608 certified
Sealed-system work in-house.
OEM parts on truck
True, Hoshizaki, Manitowoc, Hobart.
1-yr written warranty
Parts & labor in writing.
$199 trip charge — waived with any repair. Approve the work on the same visit and the trip charge comes off the invoice. If you decline, you pay only the $199 and we leave a written scope. Every completed repair carries a 1-year written parts-and-labor warranty.
Quick answer
Grocery and convenience refrigeration repair across the Twin Cities covers independent grocers, ethnic and specialty markets, c-stores, bakeries, butcher shops, and food trucks. We service walk-in coolers and freezers, multi-door glass dairy cases, open-front produce and dairy cases, deli and bakery service cases, beverage merchandisers, undercounter prep units, and Hoshizaki / Manitowoc ice machines. EPA Section 608 Universal certified, OEM parts on the truck for True, Hussmann, Federal, Beverage-Air, and Heatcraft. Diagnostic is $199 commercial (credited on approval). Standard repairs land $280–$780 all-in; sealed-system work always quoted in writing. 1-yr parts-and-labor warranty. Net-15 / Net-30 invoicing.
Services covered
Hussmann, True GDM, Federal, Beverage-Air, Structural Concepts — defrost heater replacement, anti-sweat door heaters, LED retrofits, fan motors, hinges and gaskets, sealed-system diagnosis.
Typical all-in: $385–$885 all-in
Heatcraft, Bohn, Russell, Master-Bilt, Bally, Norlake — defrost components, evap and condenser fan motors, door / gasket replacement, drain heater work, leak detection. Light-commercial single-compressor systems; industrial racks referred.
Typical all-in: $385–$985 all-in
Hussmann, Hill Phoenix, Structural Concepts open-front service cases — air-curtain balance, defrost heater work, drain heaters, lighting, fan motors. Includes a 'cold-air spill' check after every repair.
Typical all-in: $485–$985 all-in
Federal, Hussmann, Structural Concepts service cases — defrost heater replacement, fan motors, glass front replacement consults, drain heater, anti-sweat door heaters where equipped.
Typical all-in: $385–$785 all-in
True, Beverage-Air, Migali prep units and bakery retarders / dough proofers — condenser and evap fan motors, defrost, humidity-control work on retarders, control-board swaps.
Typical all-in: $285–$685 all-in
Hoshizaki KM and KMS cubers, Manitowoc Indigo NXT, Scotsman Prodigy — scale cleaning, water-inlet valves, harvest sensors, condenser cleaning. Recommended deep-clean every 6 months in hard-water suburbs.
Typical all-in: $320–$780 all-in
Repair vs. replace
A 16-ft dairy case carries $3,500–$8,000 in product. One overnight failure that takes inventory across the HACCP line is materially more expensive than two years of quarterly PM.
A failing anti-sweat heater fogs the glass, kills customer pickup, and silently lifts compressor runtime. A $385 fix is the difference between a 'looks broken' case and one that sells through.
Mis-balanced open-front produce cases dump cold air onto the floor. We measure air-curtain temps and adjust on every repair — that alone often drops kWh draw double digits.
Felted condensers lift compressor head pressure 20–40°F. Across a grocery floor with 6–12 condensing units, a single quarterly PM round routinely drops the next two electric bills enough to cover itself.
Weekend dispatch is part of the standard offering — Saturday and Sunday refrigeration failures get triaged the same way as a Tuesday call. Critical for c-stores and food trucks running 7-day operations.
Net-15 / Net-30 invoicing after the first paid visit, PO acceptance, and standardized reporting if you're under a banner / franchise agreement.
Brands serviced
If your equipment is down right now
Move dairy and TCS product to a working case or walk-in. Note the time started and log internal temperatures — your insurer and HACCP plan will both ask.
Snap the controller display and the rack internal thermometer. Documentation also covers you if a product spoilage claim follows.
Pull the grille, vacuum the condenser, clear the drain pan, and confirm door gaskets seal. A felted condenser is the failure 40% of the time.
(651) 364-7466. Tell us it's grocery / c-store and the equipment type — dairy cases and walk-ins get refrigeration-emergency triage including after-hours dispatch when product is on the line.
FAQs
Yes — Hussmann, Hill Phoenix, Structural Concepts open-front cases. Air-curtain balance, defrost heater work, fan motors, drain heaters, lighting. We measure air-curtain temps on every repair to make sure the case is performing, not just running.
Weekend dispatch is standard for grocery and c-store accounts. Refrigeration failures with product at risk get the same triage as weekday calls — most weekend calls placed in the morning get a same-day window across Minneapolis and Saint Paul.
Yes — every tech holds EPA Section 608 Universal. Recovery, evacuation, brazing, and recharge are handled in-house including R-404A, R-448A, R-290 where code permits, and legacy R-22 systems.
We handle light-commercial walk-ins and standalone systems including most independent grocery cases. Large multi-compressor parallel rack systems (full supermarkets) are referred to a refrigeration contractor with the right industrial license set; we'll introduce you.
Yes — standardized written equipment reports, banner-compliant documentation, and Net-15 / Net-30 invoicing. PO acceptance from grocery groups and c-store chains operating in the Twin Cities.
Yes — reach-ins, undercounter prep units, glass-door merchandisers, and small refrigeration in food trucks. We come to your kitchen or commissary; weekend service is available.
Commercial diagnostic is $199 and is credited toward the repair when you approve the work the same visit. Most standard repairs run $280–$780 all-in. Sealed-system work and multi-shelf case rebuilds are quoted in writing first.
True, Hussmann, Federal, Structural Concepts, Hill Phoenix, Beverage-Air, Migali, Atosa, Hoshizaki, Manitowoc, Scotsman, Heatcraft, Bohn, Russell, Master-Bilt, Norlake. High-failure parts on the truck; specialty parts 24–72 hr.
Yes. We issue COIs naming your property manager, hospitality group, hospital facilities office, or municipal account as additional-insured at no charge — typically the same business day. General liability and workers' comp are in force year-round; we can raise limits per contract on request.
First visit is card-on-file or COD. Once an account is established, we invoice Net-15 or Net-30 with itemized statements aligned to your accounting cycle. We accept POs from restaurant groups, hotel brands, property management firms, school districts, and city and county accounts. ACH and card payments both fine.
Yes — quarterly, semi-annual, and annual PM plans tiered by equipment count and equipment class. Every visit includes condenser cleaning, drain flushing, gasket and hinge inspection, electrical-tightness verification, controller and setpoint check, and a written report you can hand to insurers, health inspectors, or franchisors.
Every technician holds EPA Section 608 Universal certification covering R-404A, R-448A / R-449A (Solstice N40, Opteon XP40), R-290 hydrocarbon systems where code permits, and legacy R-22. Cooking-equipment techs are gas-certified for natural gas and LP on ranges, fryers, ovens, and combi-ovens.
Yes. We coordinate dock and freight-elevator windows in advance, badge in through hotel or hospital engineering, and work around banquet, service-window, and clinical-department timing. Overnight and pre-open service is available when a daytime window won't work.
Yes — after-hours, weekend, and holiday emergency dispatch is available for refrigeration, ice, and warewashing failures across the Twin Cities metro. A published after-hours premium applies and is confirmed in writing before the tech leaves the shop.
A 1-year written parts-and-labor warranty on every commercial repair — the same failure mode, on the same unit, within 12 months is covered at no additional charge. Some sealed-system components carry an extended manufacturer warranty on top; those terms are itemized on the invoice.
Yes. Truck-mounted reach-ins, undercounter units, generator-fed ice machines, and mobile prep tables are all serviceable — we typically shop-visit at your commissary or overnight parking rather than roadside so the unit can stabilize before diagnosis.
Yes. Written estimates are issued before any sealed-system, compressor, or major-component work. On request we provide inspector-ready documentation: repair scope, part numbers, refrigerant type and charge, and the date service restored the unit to spec.
Full Twin Cities metro — Minneapolis (55401–55488), Saint Paul (55101–55155), Bloomington, Edina, Eden Prairie, Maple Grove, Woodbury, Eagan, Plymouth, Minnetonka, Roseville, Burnsville, and the surrounding suburbs — plus Hudson, WI 54016 and Western Wisconsin. Commercial dispatch runs a daily route across the metro.
Related coverage
Who we serve
Grocery & Convenience Refrigeration Repair — Twin Cities covers foodservice, hospitality, healthcare, retail, and institutional accounts across the Twin Cities metro. Multi-location operators get one dispatcher, one COI on file, and Net-15 / Net-30 invoicing.
Service area
Daily route across Minneapolis, Saint Paul, and the surrounding metro. ZIP coverage: 55401–55488 (Minneapolis), 55101–55155 (Saint Paul), 55420–55439 (Bloomington/Edina), 55304–55449 (north metro), 55044–55124 (Lakeville/Apple Valley/Eagan), 55125–55129 (Woodbury), and 54016 (Hudson, WI).
