Whirlpool builds the ice makers used in Whirlpool, KitchenAid, Maytag, JennAir, and Amana refrigerators — the modular ice maker ("4317943 / W10190961") and the newer optic-board in-door units. We service every variant with OEM Whirlpool parts on the truck. Part of our full Whirlpool appliance repair coverage and our Twin Cities ice maker repair service.
Same-day windows
Call before 2pm weekdays.
OEM Whirlpool parts
Modules, valves, harnesses stocked.
1-year warranty
Parts and labor in writing.
$149 trip fee
Fully waived with repair.
Quick answer
Most Whirlpool / KitchenAid / Maytag ice maker repairs run $185–$385 all-in. The flat $149 trip fee is waived when you approve the repair. The classic Whirlpool modular ice maker is one of the simplest in the industry to service — when the module clicks but no water arrives, it's almost always the inlet valve. The newer in-door optic-board units (KitchenAid KRMF, KRFC, KRFF) are more complex but still finish in a single visit ~85% of the time.
Whirlpool ice maker failures
Most common cause: Failed water inlet valve (most common), low household water pressure (under 20 psi will starve the fill), frozen fill tube at the back of the freezer, or a failed ice maker module that won't cycle on a forced harvest.
What we do: Pressure-test the line, swap the OEM inlet valve, thaw the fill tube, replace the modular ice maker if the harvest motor or thermostat has failed.
$185–$345 all-in
Most common cause: Failed optic emitter or receiver board — the LED on the optic board fails, the control reads the bucket as full and stops production. Common on KRMF, KRFC, KRFF, KRFC, KBFN series.
What we do: OEM optic emitter + receiver board replacement, then bench-test the harvest cycle. The optic boards must be replaced as a matched pair.
$245–$385 all-in
Most common cause: Cracked or split fill tube, failed inlet valve diaphragm, or an overflow because the fill thermostat (modular unit) is reading wrong and over-filling the mold.
What we do: Replace the fill tube and inlet valve, swap the module if the fill thermostat has drifted out of spec.
$215–$345 all-in
Most common cause: Low fill volume — partially frozen fill tube, failing inlet valve, or low household water pressure. Sometimes a worn shutoff arm not fully resetting between cycles.
What we do: Confirm psi, thaw the fill tube, swap the valve if flow is below spec, adjust or replace the shutoff arm.
$185–$285 all-in
Most common cause: Shutoff arm got bumped into the OFF position during defrost or moving food around. Looks like a failure, isn't one. Worth checking before paying for a trip.
What we do: Lift the wire shutoff arm back to the DOWN (ON) position and wait 24 hours. If still no ice, it's likely the module or inlet valve.
Free fix (call first)
Error codes
| Code | Meaning |
|---|---|
| PO | Power outage indicator on display — not an error, just a notice |
| E2 / E3 | Ice maker module fault — replace modular ice maker |
| F8 | Water fill fault — inlet valve or supply pressure issue |
| HRS | Cooling status indicator — not an ice maker fault |
| Cu | Demo / showroom mode — disables ice maker; hold MODE 3 sec to exit |
| ICE OFF (flashing) | Ice maker disabled via control panel; press and hold ICE button 3 sec |
Coverage
We dispatch from the Twin Cities daily — same flat $149 trip fee across every city we serve.
FAQs
Most Whirlpool / KitchenAid / Maytag ice maker repairs are $185–$385 all-in (parts + labor + the $149 trip fee, which is credited to the repair). Modular ice maker replacement is one of the simplest jobs in the industry — typically $215–$285. KitchenAid in-door optic-board repairs run higher.
You almost certainly bumped the wire shutoff arm into the UP / OFF position. Lift the arm back DOWN and wait 24 hours for the icemaker to refill and harvest. This is not a repair call — try it first before scheduling.
Yes for most modular units — Whirlpool builds and ships the same modular ice maker (commonly part #4317943, replaced by W10190961, then W10882923) across Whirlpool, KitchenAid, Maytag, JennAir, and Amana French-door and side-by-side refrigerators. KitchenAid's in-door optic-board ice makers are a different design but still Whirlpool-built.
60–75 minutes on most modular ice maker swaps; 75–90 minutes on KitchenAid optic-board repairs. About 90% of Whirlpool ice maker calls finish on the first visit.
Yes — modular ice makers, inlet valves, fill tubes, optic boards (KitchenAid), shutoff arms, and dispenser augers are all stocked. We use OEM Whirlpool parts and disclose in writing if any replacement is an authorized equivalent.
Almost always yes — Whirlpool ice maker repairs are inexpensive relative to the fridge value, and the modular unit is engineered to be swapped, not nursed. Even on a 12-year-old Whirlpool side-by-side, a $250 ice maker repair pencils out.
Yes — KRMF, KBFN, KBSN, KBFA built-in and counter-depth models. The in-door optic-board ice makers on these units fail more often than the modular units in freestanding lines, but the parts are stocked and we finish most in one visit.
Yes — every repair includes a 1-year written parts-and-labor warranty. If the same failure returns within 12 months we come back free.
