SAMSUNG ICE MAKER · TWIN CITIES

Samsung Ice Maker Repair in the Twin Cities

Samsung French-door ice makers (RF23, RF28, RF260, RF265, RF28R, RF28T units) are among the ice makers we service most in the Twin Cities. We fix freezing-over, won't-make-ice, leak, and grinding-auger failures with OEM parts. Part of our full Samsung appliance repair coverage and our Twin Cities ice maker repair service.

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OEM Parts
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4.5★ · 900+ reviews · $149 trip fee credited to the repair · 1-year warranty

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Same-day windows
Call early, open 7am–9pm daily.
OEM Samsung parts
Modules, valves, harnesses stocked.
1-year warranty
Parts and labor in writing.
$149 trip fee
Credited to the repair.

Quick answer

Samsung ice maker — Quick answer

Most Samsung ice maker repairs land $195–$425 all-in on French-door models, $245–$525 when the in-door ice maker assembly is replaced. The $149 trip fee is credited toward the repair when you approve it. Recall or settlement coverage depends on your model and serial number — see our Samsung ice maker recall page for how to check before paying for a repair. Every repair carries a 1-year written parts-and-labor warranty.

Samsung ice maker failures

What goes wrong on Samsung ice makers

Samsung ice maker freezing over / icing up

Most common cause: Failed door gasket on the ice room, a stuck damper, or a defrost heater fault on the secondary evaporator. Warm humid air leaks into the ice compartment, refreezes on the auger and tray, and locks the whole assembly solid. One of the most common Samsung French-door failures.

What we do: Thaw and dry the ice room, then replace the failed parts — the ice maker module, gasket or damper seal as needed. On RF28R and newer, we also check the ice-room defrost heater and thermistor if a defrost fault is suspected.

$245–$525 all-in

Samsung ice maker not making ice

Most common cause: Stuck or failed water inlet valve, frozen fill tube, low water pressure to the fridge, failed ice maker module thermistor, or a tripped icemaker control thermistor on the main board.

What we do: Pressure-test the line, thaw the fill tube, replace the inlet valve with an OEM part, and confirm the module is cycling on a forced harvest.

$195–$385 all-in

Samsung ice maker leaking water inside the fridge

Most common cause: Cracked or split water line at the rear of the ice maker, failed inlet valve diaphragm, or an ice dam in the fill tube routing water back into the cabinet liner.

What we do: Pull the ice maker, replace the line + valve, re-route the fill tube, and dry the insulation pocket before reinstall (wet insulation causes secondary defrost failure if left).

$225–$385 all-in

Samsung ice maker grinding / loud auger noise

Most common cause: Ice has frozen around the auger motor shaft or the auger motor itself is failing. Running the dispenser through a jammed auger will burn out the dispenser motor.

What we do: Stop using the dispenser, force a defrost, then replace the auger motor and ice bucket assembly if damaged. Dispenser motor swap if it was run dry.

$265–$485 all-in

Samsung in-door ice maker (DA97) producing hollow / small cubes

Most common cause: Low water fill volume — failing inlet valve, partially frozen fill tube, or a worn module fill thermistor not letting the tray sit long enough for a full freeze cycle.

What we do: Confirm the fill volume against the manufacturer's service spec for your model, and replace the inlet valve and module thermistor as needed.

$195–$345 all-in

Need Samsung ice maker repair? Call 7am–9pm, every day.

Call (651) 364-7466

4.5★ · 900+ reviews · $149 trip fee credited to the repair · 1-year warranty

Error codes

Samsung ice maker error codes

Code	Meaning
22 E / 22E	Refrigerator evaporator fan error — fan motor or harness fault (often from an iced-over coil)
39 E / 39C / 39CE	Ice maker function error — module not cycling on the harvest command
40 E / 40C / 40CE	Ice room fan error — fan motor or harness fault in the ice room
84 C	Compressor lock — sealed-system or inverter board fault (not ice-maker)

Coverage

Samsung ice maker repair near you

We dispatch from the Twin Cities daily — same flat $149 trip fee across every city we serve.

FAQs

Samsung ice maker repair — common questions

Is there a Samsung ice maker recall or settlement?

Recall and settlement coverage depends on your exact model and serial number. Check cpsc.gov and Samsung's support site, and see our Samsung ice maker recall page for how to check. If nothing covers your unit, we can repair it with OEM parts and a 1-year written warranty.

How much does Samsung ice maker repair cost in Minneapolis?

Most Samsung ice maker repairs are $195–$525 all-in (parts and labor, with the $149 trip fee credited toward the repair when you approve it). A full ice maker module and ice-room gasket job runs $385–$525; smaller fixes like an inlet valve or fill-tube thaw land $195–$285.

Why does my Samsung ice maker keep freezing over?

Icing usually returns when the underlying cause is not fixed. Warm humid air leaking past a worn ice-room gasket or a damper that doesn't close refreezes on the auger and tray. Thawing clears the symptom, but the gasket, damper or defrost parts have to be repaired to stop it coming back.

How long does Samsung ice maker repair take?

Most Samsung ice maker repairs are completed in one visit. A module swap and gasket replacement takes longer than an inlet valve or fill-tube thaw.

Do you carry OEM Samsung ice maker parts on the truck?

We use OEM parts and carry common ice maker parts such as inlet valves, auger motors and fill tubes. Less common parts are ordered, usually for next-day delivery.

Should I just replace my Samsung refrigerator instead of fixing the ice maker?

Not unless the fridge is past year 10 with sealed-system issues too. A $400 ice maker repair on a $2,500 fridge that's otherwise running fine pencils out for at least another 4–6 years. We'll tell you straight if it doesn't make sense.

Will the repair come with a warranty?

Yes — every Samsung ice maker repair we complete includes a 1-year written parts-and-labor warranty. If the same failure returns within 12 months, we come back free.

Do you service Samsung Family Hub and Bespoke models?

Yes — every Samsung French-door line including RF23M, RF28R, RF28T, RF29A, RF22A Family Hub, RF23A Bespoke, and RF65A. The ice maker hardware is shared across these platforms, so the diagnosis and parts are consistent.

Related repairs

The stages of a Samsung ice maker freeze-up

A Samsung ice maker rarely fails all at once. The usual sequence is gradual, and recognizing the early stages can save you a bigger repair. At first, you may notice a thin layer of frost on the plastic around the ice compartment, or cubes that stick together more than they used to. Next the dispenser begins to hesitate: you push the lever and ice arrives late, or in clumps. Then you hear a grinding or a straining motor when the auger tries to move a frozen mass. At the final stage, the dispenser stops and the compartment is packed with solid ice.

What drives the progression is moisture. Warm kitchen air reaches the cold compartment through a weak seal or a damper that does not close, condenses, and freezes on the auger, the tray and the chute. Each cycle adds a bit more ice, and the extra ice makes the seal worse. Catching it early means you may only need a thaw and a seal repair. Catching it late can mean replacing the auger motor or the bucket assembly as well.

If you have been watching the first stage for weeks, that is the moment to book. Our Samsung refrigerator not making ice page lists the other causes of a Samsung that has stopped producing, and the freeze-up described here is only one of them.

What to do, and what not to do, when your Samsung ice maker is icing over

These are the steps we recommend while you wait for a visit. None of them involve opening a panel.

Stop using the ice dispenser

A dispenser pushing against a frozen block can burn out the dispenser motor or crack the auger. If you hear straining, stop.

Turn the ice maker off

Use the ice off control on the panel so it does not add more water to a compartment that is already frozen.

Unplug the fridge and let the compartment thaw

Plan for many hours, and protect your food by moving it to a cooler or a second freezer. Lay towels under the door to catch meltwater.

Never use a heat gun, an ice pick or a knife

The plastic housings and the thin gasket crack easily, and warped parts will leak air. A gentle fan at room temperature is the safest way to speed things up.

Dry the compartment completely before restarting

Wet plastic refreezes straight away. Wipe the bin, the chute and the door seal dry.

Expect the problem to come back if the cause is not fixed

Thawing clears the symptom. If frost returns within a few weeks, the seal or damper is the cause and needs a repair.

Samsung models and what they share

Samsung sells several families of French-door refrigerators with similar ice hardware. Exact parts vary by year.

Family	Common features	What to tell us
Standard French-door (RF23, RF28 lines)	In-door ice maker, and on many models separate cooling for fridge and freezer	Full model number from the inside label
Family Hub and smart models	Touchscreen, notifications, sometimes a second ice option	Any alerts on the screen when the problem started
Bespoke models	Customizable panels and the same ice hardware	Whether panels were replaced recently
Older top-freezer models with ice makers	Freezer-mounted ice maker with no door dispenser	Where the bin sits and whether the arm moves

Humidity, hard water and Minnesota kitchens

Samsung's in-door ice room is more sensitive to humidity than a freezer-mounted bin, so Minnesota's seasons show up in the symptoms. In summer, open windows, boiling pots and a dishwasher venting steam add moisture to the kitchen air, and a gasket that is slightly tired lets that moisture in. In winter, dry heated air is kinder to the ice room, but a cold exterior wall can chill the door and stress the seal.

Hard water adds to the load. Mineral scale can build in the inlet valve, slowing the fill, and a slow fill leaves water in the tube long enough to freeze. Samsung filters are model-specific, and a cartridge like the common HAF-CIN style does not fit every unit, so match yours to the model number. A clogged filter produces weak ice and can make a water problem look like an ice maker fault. For a broader view of filter timing in this area, see our fridge water filter schedule.

If your Samsung also shows a 22E fan error, our Samsung 22E error guide explains what that code means. For owners wondering about the company's own ice maker program, the Samsung ice maker recall repair page gives the background.

Habits that lower the chance of a repeat freeze-up

Close the door fully, every time

Check that nothing blocks the door, and that the shelves and bins on the door are not overloaded. A door that sits slightly open pulls in warm air.

Limit how often the ice room door opens

Filling a cooler for a party is the classic trigger. Use the freezer bin or a separate cooler for large amounts.

Keep the freezer at the recommended temperature

A freezer that runs warm melts cubes in the bin, which refreeze into clumps.

Use the right filter and change it on time

A weak fill leads to freezing in the tube. The right cartridge and a regular change keep the flow steady.

Watch for the early signs

Light frost, sticky cubes and a slow dispenser are the signs to call on, not the signs to ignore.

Repair or replace, and the Samsung visit

The question we hear most is whether a Samsung is worth fixing, and the answer depends on what else is going on. If the fridge cools well and the ice problem is a seal, a module or a valve, repair is usually the better value. If the unit also has cooling faults, compressor trouble or heavy cabinet damage, we will tell you plainly. Our Samsung refrigerator repair cost guide shows what typical repairs run.

On the visit we thaw, dry and inspect, then explain what failed and why. The $149 trip fee is credited toward the repair when you approve it, and the work carries our 1-year written parts-and-labor warranty. For anything beyond the ice maker, see our Samsung appliance repair hub.