The ice maker problem Woodbury actually has
Because so many Woodbury homes were built and appliance-packaged in the same decade, the ice maker failures here cluster hard around two platforms. Samsung RF-series French-door refrigerators — very common in Stonemill Farms, Dancing Waters, and Eagle Valley — suffer from warm, humid air leaking into the in-door ice compartment past a failing duct seal, which frosts the assembly until the auger jams. LG LFXS and LRFXS units tend to ice the fill tube instead, so the mold underfills and cubes come out hollow or hollow-and-small.
Everything else is conventional: an inlet valve scaled shut, an ejector motor at the end of its life, a water filter that has not been changed in three years, or a freezer running a few degrees too warm to harvest cleanly. We check the boring causes first because they are cheaper and they are frequently the real answer.
One genuinely important step: on Samsung and LG units we look up model and serial before quoting. Some units may still be under manufacturer warranty or an extended coverage offer, and you can confirm current coverage on the Samsung or LG support site. Nobody should pay us for a part the manufacturer owes them.