Samsung Refrigerator Error Codes 22 E, 41 E, OF OF, PC ER — What They Mean & How We Fix Them
Samsung French-door (RF), side-by-side (RS), four-door flex (RH), bottom-freezer (RB), and column (RZ / BRF) refrigerators share a fault-code table. The ones our Twin Cities trucks see most are 22 E (ice maker fan), 33 E (auger), 41 E / 42 E (evaporator fans), 5E (freezer sensor), and the famous OF OF showroom-display mode — which is a free fix if you catch it.
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55401–55455. No trip charge.
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Sealed-system & refrigerant work.
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Parts and labor in writing.
Updated June 21, 2026 · Reviewed by service manager
Quick answer
Samsung Refrigerator Error Code Repair — Twin Cities — Quick Answer
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How to enter Samsung refrigerator diagnostic / service mode
On most Samsung French-door and four-door models (RF28, RF26, RF27, RF22, RF23, RH22, RH25, RH29, RH30), the diagnostic / service-mode entry is hold Freezer + Energy Saver (or Freezer + Lighting on newer touch panels) for 8 seconds — display will beep and clear. Then press Freezer until display shows the target test code: Fd = Forced Defrost (run this on any 22 E / 41 E / 5E call before swapping parts), FF = Forced Fan, FC = Forced Compressor, FI = Forced Ice. To exit, hold the same two buttons again, or unplug for 5 minutes. Older RS side-by-sides use Energy Saver + Lighting held together.
Most common Samsung refrigerator error codes
OF OF / O FF — Showroom / Display mode: compressor disabled, panel looks normal. Hold Freezer + Fridge for 8 seconds to exit. Free fix. | 22 E / 22 C — Ice-maker fan motor: stalled or iced. Run Forced Defrost first ($285–$425). | 33 E / 33 C — Ice-maker auger motor: motor or gearbox. ($285–$425). | 39 E / 39 C — Ice-maker thermistor or auger sensor: often triggers the RF28/RF26 in-door ice-maker recall claim. We file the recall. | 14 E / 5E — Freezer sensor (thermistor) open/short ($225–$285). | 4E / 4 C — Refrigerator sensor open/short ($225–$285). | 41 E / 42 E — Evaporator fan motor (freezer / fridge side): seized or iced ($285–$425). | 21 E / 24 E — Defrost fan or defrost sensor open ($285–$465). | 76 E / 76 C — Ice Mate (water-tank) sensor on RF four-door units. | 84 C — Compressor lock: inverter board first ($385–$585), compressor only after inverter tests good ($785–$1,485). | 85 C — Compressor over-current / low-voltage. | 88 88 — Reset state after a power surge — hold Freezer + Fridge 8 sec; if it persists, main board ($425–$685). | PC ER / PC CH — Panel-to-PCB cable in the door hinge frayed ($245–$345). | EE — Ice maker not in home position. | dE — Door open / door switch ($225–$325). | 1E — Software fault — usually clears with a Power Freeze + Power Cool reset.
Samsung in-door ice maker recall (RF28/RF26)
If your Samsung French-door fridge throws 39 E, 33 E, or 22 E and the model starts with RF28, RF26, RF263, RF265, RF267, or RF22 (built 2010–2019), you may qualify for the Samsung in-door ice-maker recall — we file the claim, install the recall parts, and bill labor only when applicable. The Showroom / OF OF mode is also worth checking first — about 1 in 10 'fridge stopped' calls is a free exit-display-mode fix.
Samsung refrigerator repair in the Twin Cities
We stock Samsung evaporator fan motors, defrost heaters and sensors, ice-maker assemblies (in-door and traditional), inverter boards, twin-cooling dampers, door hinge cables (the PC ER fix), and main control boards across the RF, RS, RH, RB, and RT platforms. About 80% of Samsung fridge repairs finish first visit. Flat $149 trip fee, waived on approval. 1-year written warranty.
From the truck
Field-service notes on refrigerator repair
On refrigerator repair, we keep the diagnostic tight because the failure catalog on this brand is well-documented. Minneapolis water hardness runs 8–15 grains per gallon depending on your source, which chews through steam-generator elements, valve seats, and dishwasher heating elements faster than the spec sheet assumes.
Because this page focuses on how to enter samsung refrigerator diagnostic / service mode, our tech opens the call by isolating that subsystem before touching anything else. OEM parts get sourced from Marcone, Reliable Parts, and 1st Source — never Amazon or eBay for anything sealed-system, control, or safety-critical. The $149 residential diagnostic is credited toward the repair if you approve; if you don't, you pay only the diagnostic and we leave a written scope. Every completed repair carries a 1-year parts and labor warranty in writing. The section above covers the specific failure surface — on most samsung french-door and four-door models (rf28, rf26, rf27, rf22, rf23, rh22, rh25, rh29, rh30), the diagnostic / service-mode entry is hold freezer + energy saver (or freezer + lighting on newer touch panels) for 8 seconds — display will beep and clear.
We stock the top-30 wear items for this brand on the truck, so roughly 7 in 10 calls finish on the first visit without a parts return trip. We're EPA 608 certified for sealed-system and refrigerant work, licensed and insured in Minnesota, and every tech carries a factory diagnostic laptop for brand-specific service modes. If the model is out of parts support, we'll say so on the first call and refund the diagnostic — that's the honest read on a repair-vs-replace decision, and it's the same read we'd give a family member calling about the same refrigerator.
Coverage
Minneapolis neighborhoods we cover
Same-day service routes through every Minneapolis ZIP — no separate trip charge anywhere inside city limits.
Neighborhood deep-dives
Neighborhoods
- Uptown
- Northeast Minneapolis
- Downtown
- North Loop
- Mill District
- Powderhorn
- Longfellow
- Linden Hills
- Kingfield
- Lyn-Lake
- Lyndale
- Whittier
- Loring Park
- Cedar-Riverside
- Marcy-Holmes
- Como
- Phillips
- Standish-Ericsson
- Seward
- Prospect Park
- Nokomis
- Bryn Mawr
- Fulton
- Tangletown
- Armatage
- Windom
- Diamond Lake
- Audubon Park
- Sheridan
- St. Anthony East
- St. Anthony West
- Logan Park
- Holland
- Columbia Park
- Waite Park
- Webber-Camden
- Folwell
- Jordan
- Hawthorne
- Near North
- Harrison
- Cedar-Isles-Dean
- East Isles
- ECCO
- Lowry Hill
- Lowry Hill East
- Stevens Square
- Elliot Park
- Kenwood
- Lake of the Isles
- Lake Harriet
- Lake Calhoun / Bde Maka Ska
ZIP codes
55401, 55402, 55403, 55404, 55405, 55406, 55407, 55408, 55409, 55410, 55411, 55412, 55413, 55414, 55415, 55416, 55417, 55418, 55419, 55454, 55455
Response windows
Drive times from our Minneapolis hub
Same-day windows are based on truck position at the time you call. The matrix below reflects typical mid-day response from our 222 E Hennepin hub.
| City | Drive time | Same-day cutoff |
|---|---|---|
| Minneapolis (city) | 0–20 min | Daily, call before 2pm |
| St. Paul | 15–25 min | Daily, call before 2pm |
| Edina | 15–20 min | Daily, call before 2pm |
| Bloomington | 20–25 min | Daily, call before 1pm |
| Eden Prairie | 20–30 min | Daily, call before 1pm |
| Maple Grove | 20–30 min | Daily, call before 1pm |
| Plymouth | 20–25 min | Daily, call before 1pm |
| Roseville | 15–20 min | Daily, call before 2pm |
| Woodbury | 25–35 min | Daily, call before 12pm |
| Golden Valley | 10–15 min | Daily, call before 2pm |
FAQ
Minneapolis questions, answered
What does OF OF mean on a Samsung refrigerator?
OF OF (also displayed as O FF) is showroom / display mode — the compressor is disabled, panel and lights still work. Hold Freezer + Fridge together for 8 seconds to exit. Common after a power outage or after the fridge was moved. Free fix when you catch it.
What does 22 E mean on a Samsung refrigerator?
22 E is the ice-maker fan motor — usually iced or stalled. Run a Forced Defrost in service mode first (hold Freezer + Energy Saver 8 sec, press Freezer until 'Fd'); about 30% clear without parts. If it returns, OEM ice-maker fan motor replacement runs $285–$425.
What does 41 E or 42 E mean on a Samsung refrigerator?
41 E is the freezer-section evaporator fan; 42 E is the refrigerator-section evaporator fan. Both mean airflow has stopped — seized motor or an iced shroud downstream of a defrost-system failure. Repair runs $285–$465. We replace the defrost heater or sensor in the same visit if a defrost failure caused the icing.
What does PC ER mean on a Samsung refrigerator?
PC ER (or PC CH) is a communication fault between the user-interface panel in the door and the main PCB — almost always the flat ribbon cable that runs through the door hinge, which fatigues at year 5–7. We replace the hinge cable before swapping boards. Repair runs $245–$345.
How do I enter Samsung refrigerator service mode?
On most French-door and four-door Samsung models, hold Freezer + Energy Saver (or Freezer + Lighting on newer panels) for 8 seconds — the display beeps and clears. Press Freezer until the target test code appears: Fd (Forced Defrost), FF (Forced Fan), FC (Forced Compressor), FI (Forced Ice). Exit by holding the same two buttons again.
How much does Samsung refrigerator repair cost in Minneapolis?
Most Samsung fridge repairs land $285–$585 all-in. Sensor swaps $225–$285. Fan motors $285–$465. Defrost system $285–$465. Hinge cable (PC ER) $245–$345. Inverter board (84 C) $385–$585. Compressor $785–$1,485. The $149 trip fee is waived when you approve the repair.
Is my Samsung fridge under recall?
If your model starts with RF28, RF26, RF263, RF265, RF267, or RF22 (built 2010–2019) and throws 22 E / 33 E / 39 E ice-maker codes, you may qualify for the in-door ice-maker recall. Call with the model and serial and we'll check coverage before the appointment.
Is it worth repairing or should I replace the appliance?
Our rule of thumb: repair when the fix is under about half the cost of a comparable new unit and the appliance is under 10–12 years old. Sealed-system and compressor failures on older budget units are usually replacement territory; control boards, pumps, igniters, elements, and valves are almost always worth fixing. We tell you which side of that line you're on before you spend anything.
What warranty comes with the repair?
Every completed repair is backed by a written 1-year parts-and-labor warranty. If the same fault returns inside that year, we come back and there is no second trip fee and no second diagnostic charge.
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What will this cost?
Pricing & repair-cost pages
Trying to decide repair vs. replace? These pages break down real all-in Twin Cities pricing by brand, model class, and failure mode.
Need fridge repair? See our Minneapolis page
Same-day refrigerator repair in Minneapolis — Sub-Zero, Samsung, LG, Whirlpool, KitchenAid. Flat $149 trip fee waived with repair, 1-year warranty on parts and labor.
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Book refrigerator repair in Minneapolis
Have your model and serial number handy. Call before 2pm and we'll usually have a same-day window across Minneapolis.
Brands we service in Minneapolis
Dedicated Minneapolis landing pages for each brand we run most — fault codes, pricing, and the OEM parts our trucks stock for Minneapolis homes.