Samsung ice maker — freeze-up, no-eject, recall replacement
By far the #1 Samsung refrigerator call. RF22, RF23, RF28, and RF263 French-door ice makers freeze over the auger, lose the optic sensor, or flood the dispenser tray. We carry the current-revision Samsung ice maker assembly (DA97-15217 / DA97-17376 family), the optic / IR sensor, and the auger motor on every truck — and we know which model numbers qualify for the Samsung ice maker recall and how to document it for warranty.
$269–$445 all-in75–120 min
Twin Cooling Plus evaporator fan — warm fridge, cold freezer
Samsung French-door units use a dual-evaporator (Twin Cooling Plus) system. When the fresh-food evap fan ices up or the fan motor fails, the fridge drifts to 50°F while the freezer stays rock-solid. We thaw the coil, replace the OEM DC fan motor, swap the defrost heater + thermistor as a kit, and verify with a forced defrost cycle.
$295–$465 all-in90–150 min
Defrost-system kit (heater + sensor + thermistor)
Samsung RF and RS units share a defrost architecture that ages as a system. We replace the heater, defrost sensor, and thermistor together so the unit doesn't come back on the schedule 90 days later.
$285–$425 all-in75–120 min
Inverter board / linear compressor — no cooling
Samsung's digital-inverter compressors usually fail at the inverter PCB long before the compressor itself dies. We test the inverter board first — replacing the board is a fraction of a full sealed-system job. When the compressor is the failure, EPA 608 recovery and a full evacuation are on the truck.
$325–$585 all-in90–150 min
Water inlet valve, dispenser & filter housing leaks
Dual water valves on RF / RS units leak at the solenoid; the filter head cracks at the press-fit; the dispenser tray overflows when the ice maker fill cycle stalls. We carry the OEM dual valve and filter housing for one-visit fixes.
$199–$325 all-in45–75 min
Main / UI control board — Family Hub, touch panel faults
Temperature drift with no fan or compressor failure, Family Hub touchscreen dropouts, dispenser unresponsive, or 21 E / 33 E codes that won't clear. Almost always the main PCB (DA92 family) or the user-interface board. Most-failed boards stocked on the truck.
$285–$485 all-in60–90 min