Why ice makers fail here
Dakota County water carries enough mineral content that scale is the default assumption on any Inver Grove Heights ice-maker call. The inlet valve is a small solenoid with a fine screen, and once scale narrows it the mold receives less water than the cycle expects. That produces hollow shells, undersized cubes, or crescent slivers long before it produces no ice at all — which is why most people describe the problem as degrading rather than failing.
The second consequence is the fill tube. As flow slows, the tail end of each fill lingers in the tube and freezes. The next cycle then pushes water against an ice plug and it runs down the compartment wall, building the sheet of ice on the freezer floor that people usually find before they notice the cube quality dropping.
Newer Arbor Pointe and Argenta Hills homes run French-door refrigerators with the ice maker in the fresh-food door, which adds the hinge water line and the compartment's own cooling to the fault list. Older Southview and Salem Hills side-by-sides use a simpler freezer-mounted module where the ejector motor and internal thermostat cover nearly everything that goes wrong.