At Central Minnesota Appliance Repair (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.centralminnesotaappliancerepair.com] or interact with us through other means. Please read this policy carefully. If you do not agree with its terms, please do not use our website or services.
How We Collect Your Personal Information:
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- Website Forms: When you fill out contact forms, service request forms, or subscribe to newsletters on our website.
- Cookies: We use cookies and similar tracking technologies to gather data about your interactions with our website for analytics and service improvement purposes.
- Emails and Electronic Communications: Information provided in your emails, text messages, or other communications with us.
- Phone Calls or Text Messages: Data shared when you call or text us for inquiries, appointments, or service updates.
- Offline Interactions: Information gathered during in-person consultations, on-site service visits, or other offline communications.
- What Personal Information We Collect:At Central Minnesota Appliance Repair, we may collect the following types of personal information:
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- Contact Information:
- Full name
- Email address
- Phone number
- Physical address
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- Service-Related Details:
- Information about your appliances, such as brand, model, and reported issues
- Appointment preferences and scheduling details
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- Online Data:
- IP address (collected automatically when you visit our website)
- Information collected through cookies and similar tracking technologies for analytics and improving user experience
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- Payment Information:
- Billing address
- Payment method details (only when necessary for billing and processed securely)
- How We Use Your Personal Information:At Central Minnesota Appliance Repair, we use the personal information we collect for the following purposes:
- Providing Services:
- To schedule and perform appliance repair services
- To diagnose and address issues with your appliances
- To communicate service updates, confirmations, and reminders
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- Improving User Experience:
- To enhance our website functionality and user experience through analytics
- To better understand customer preferences and improve our services
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- Customer Communication:
- To respond to your inquiries, requests, or feedback
- To follow up after a service is completed for quality assurance
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- Marketing Communications:
- To send promotional emails, special offers, or updates about our services (only with your consent)
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- Payment Processing:
- To process payments and issue invoices securely
- How and Why We Share Personal Information with Third Parties:At Central Minnesota Appliance Repair, we may share your personal information with trusted third parties, but only in specific circumstances and for legitimate purposes:
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- Service Providers:
- We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, appointment scheduling platforms, or SMS notification services.
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- Legal Compliance:
- We may disclose your information if required by law, regulation, or legal process, such as to comply with a subpoena or other legal obligation.
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- Business Operations:
- Information may be shared with third-party vendors to enhance our business operations, such as analytics providers to improve our website or marketing services for promotional campaigns (only with your consent).
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- Customer Notifications:
- Your phone number may be shared with third-party SMS providers to send service-related notifications, such as appointment reminders or updates on repair statuses.
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- What We Do Not Do:
We do not sell or rent your personal information to third parties for marketing purposes.
We do not share your personal information with affiliates or partners for any purpose unrelated to providing the services you requested.
- We are committed to ensuring your personal information is handled responsibly and securely when shared with third parties, adhering to privacy laws and industry standards. If you have questions about our data-sharing practices, please feel free to contact us.
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- SMS Consent: Your phone number and SMS consent will never be shared or sold to any third party or affiliates for marketing purposes.
SMS Terms & Conditions1- SMS Consent Communication:The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.2- Types of SMS Communications:If you have consented to receive text messages from Central Minnesota Appliance Repair, you may receive messages related to the following (provide specific examples):
- Appointment reminders
- Follow-up messages
- Billing inquiries
- Promotions or offers (if applicable)
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Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your appointments/billing, etc.
Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”4- Potential Fees for SMS
Messaging:Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:You may opt-in to receive SMS messages from Central Minnesota Appliance Repair in the following ways:
- Verbally, during a conversation
- By submitting an online form
- By filling out a paper form
6- Opt-Out Method:You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.centralminnesotaappliancerepair.com
Additional Options:
- If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
- Message frequency may vary
Central Minnesota Appliance Repair
Phone: +1 (651)-364-7466
Email: help@centralminnesotaappliancerepair.com
Website: www.centralminnesotaappliancerepair.com
