FISHER & PAYKEL · ERROR CODES

Fisher & Paykel Error Codes DishDrawer, SmartDrive Washer, ActiveSmart Fridge — What They Mean

Fisher & Paykel (and the related DCS brand) builds the DishDrawer dishwasher, the direct-drive SmartDrive top-load washer, and ActiveSmart refrigerators. These are New Zealand–engineered machines with a unique parts catalog — get the right tech the first time. Twin Cities calls cluster on DishDrawer F1 (flood) and SmartDrive motor / rotor faults.

  • 4.5★ · 990+
  • 1-Yr Warranty
  • OEM Parts
  • Same-Day
(651) 364-7466
$149Trip feeWaived on repair
See brands we service
  • Same-day windows

    Call before 2pm for today's route.

  • Every Minneapolis ZIP

    55401–55455. No trip charge.

  • EPA 608 certified

    Sealed-system & refrigerant work.

  • 1-year warranty

    Parts and labor in writing.

Updated June 21, 2026 · Reviewed by service manager

Quick answer

Fisher & Paykel Error Code Repair — Twin Cities — Quick Answer

Need same-day Mpls service? Start at our Minneapolis appliance repair page.

What we fix in Minneapolis

The Minneapolis repair mix

DishDrawer F1 — water in base

Flood switch in the base of the cabinet tripped — there's a leak somewhere. We pull the drawer, dry the base, and trace the leak (door seal, drain hose, sump, supply hose). Don't reset and re-run — you'll dump more water on the floor. $285–$485 typical.

SmartDrive washer 37 / 39 / 130

37 = motor control module. 39 = rotor position sensor (Hall sensor on the bottom of the motor). 130 = no rotor turn detected. The SmartDrive direct-drive motor is the heart of the machine — we diagnose the rotor sensor and module separately so we don't replace the whole motor unnecessarily. $385–$685 OEM.

Fisher and Paykel repair in the Twin Cities

Factory-trained F&P service. We stock DishDrawer wash motors, drain pumps, flood switches, element, rotor position sensors, motor control modules, ActiveSmart evap fans, and door seals — these are special-order parts for most shops, but we keep them on the truck for first-visit completion. 1-year written warranty.

From the truck

Field-service notes on appliance repair

On appliance repair, we keep the diagnostic tight because the failure catalog on this brand is well-documented. Winter garage and porch installs see cold-start cycles that stress compressor start capacitors and inverter boards — a failure profile that barely exists in warmer climates.

Because this page focuses on dishdrawer f1 — water in base, our tech opens the call by isolating that subsystem before touching anything else. For anything that touches refrigerant, sealed-system, or a gas train, we run OEM parts from Marcone or the factory distributor — aftermarket boards in particular are a warranty landmine we won't ship on our truck. The $149 residential diagnostic is credited toward the repair if you approve; if you don't, you pay only the diagnostic and we leave a written scope. Every completed repair carries a 1-year parts and labor warranty in writing. The section above covers the specific failure surface — flood switch in the base of the cabinet tripped — there's a leak somewhere.

We stock the top-30 wear items for this brand on the truck, so the majority of first-visit calls close without a follow-up. We're EPA 608 certified for sealed-system and refrigerant work, licensed and insured in Minnesota, and every tech carries a factory diagnostic laptop for brand-specific service modes. If the model is out of parts support, we'll say so on the first call and refund the diagnostic — that's the honest read on a repair-vs-replace decision, and it's the same read we'd give a family member calling about the same appliance.

FAQ

Minneapolis questions, answered

  • What does F1 mean on a DishDrawer?

    Water in the base — flood switch tripped. Don't reset and re-run, you'll dump more water on the floor. Trace the leak first (door seal, drain hose, sump). $285–$485.

  • What does 39 mean on a Fisher & Paykel SmartDrive washer?

    Rotor position sensor (Hall sensor) on the bottom of the SmartDrive motor. Cheaper than replacing the motor — $385–$485 OEM. The control board logs this code so technicians can skip generic troubleshooting. We carry the OEM service manuals on tablet for every major platform — no guess-and-replace.

  • Are Fisher & Paykel parts hard to get?

    For most shops, yes — they're special-order. We stock the common F&P / DCS parts on the truck so we can finish on the first visit.

  • How much does Fisher & Paykel repair cost?

    Most F&P repairs land $285–$585 all-in. DishDrawer flood repair $285–$485. Wash motor $385–$585. SmartDrive rotor sensor $385–$485. Motor control module $485–$685. The $149 trip fee is waived when you approve the repair.

What will this cost?

Pricing & repair-cost pages

Trying to decide repair vs. replace? These pages break down real all-in Twin Cities pricing by brand, model class, and failure mode.

Book appliance repair in Minneapolis

Have your model and serial number handy. Call before 2pm and we'll usually have a same-day window across Minneapolis.

Brands we service in Minneapolis

Dedicated Minneapolis landing pages for each brand we run most — fault codes, pricing, and the OEM parts our trucks stock for Minneapolis homes.