Fisher & Paykel Error Codes DishDrawer, SmartDrive Washer, ActiveSmart Fridge — What They Mean
Fisher & Paykel (and the related DCS brand) builds the DishDrawer dishwasher, the direct-drive SmartDrive top-load washer, and ActiveSmart refrigerators. These are New Zealand–engineered machines with a unique parts catalog — get the right tech the first time. Twin Cities calls cluster on DishDrawer F1 (flood) and SmartDrive motor / rotor faults.
- 4.5★ · 990+
- 1-Yr Warranty
- OEM Parts
- Same-Day
Same-day windows
Call before 2pm for today's route.
Every Minneapolis ZIP
55401–55455. No trip charge.
EPA 608 certified
Sealed-system & refrigerant work.
1-year warranty
Parts and labor in writing.
Updated June 21, 2026 · Reviewed by service manager
Quick answer
Fisher & Paykel Error Code Repair — Twin Cities — Quick Answer
Need same-day Mpls service? Start at our Minneapolis appliance repair page.
What we fix in Minneapolis
The Minneapolis repair mix
DishDrawer F1 — water in base
Flood switch in the base of the cabinet tripped — there's a leak somewhere. We pull the drawer, dry the base, and trace the leak (door seal, drain hose, sump, supply hose). Don't reset and re-run — you'll dump more water on the floor. $285–$485 typical.
SmartDrive washer 37 / 39 / 130
37 = motor control module. 39 = rotor position sensor (Hall sensor on the bottom of the motor). 130 = no rotor turn detected. The SmartDrive direct-drive motor is the heart of the machine — we diagnose the rotor sensor and module separately so we don't replace the whole motor unnecessarily. $385–$685 OEM.
Fisher and Paykel repair in the Twin Cities
Factory-trained F&P service. We stock DishDrawer wash motors, drain pumps, flood switches, element, rotor position sensors, motor control modules, ActiveSmart evap fans, and door seals — these are special-order parts for most shops, but we keep them on the truck for first-visit completion. 1-year written warranty.
From the truck
Field-service notes on appliance repair
On appliance repair, we keep the diagnostic tight because the failure catalog on this brand is well-documented. Winter garage and porch installs see cold-start cycles that stress compressor start capacitors and inverter boards — a failure profile that barely exists in warmer climates.
Because this page focuses on dishdrawer f1 — water in base, our tech opens the call by isolating that subsystem before touching anything else. For anything that touches refrigerant, sealed-system, or a gas train, we run OEM parts from Marcone or the factory distributor — aftermarket boards in particular are a warranty landmine we won't ship on our truck. The $149 residential diagnostic is credited toward the repair if you approve; if you don't, you pay only the diagnostic and we leave a written scope. Every completed repair carries a 1-year parts and labor warranty in writing. The section above covers the specific failure surface — flood switch in the base of the cabinet tripped — there's a leak somewhere.
We stock the top-30 wear items for this brand on the truck, so the majority of first-visit calls close without a follow-up. We're EPA 608 certified for sealed-system and refrigerant work, licensed and insured in Minnesota, and every tech carries a factory diagnostic laptop for brand-specific service modes. If the model is out of parts support, we'll say so on the first call and refund the diagnostic — that's the honest read on a repair-vs-replace decision, and it's the same read we'd give a family member calling about the same appliance.
Coverage
Minneapolis neighborhoods we cover
Same-day service routes through every Minneapolis ZIP — no separate trip charge anywhere inside city limits.
Neighborhood deep-dives
Neighborhoods
- Uptown
- Northeast Minneapolis
- Downtown
- North Loop
- Mill District
- Powderhorn
- Longfellow
- Linden Hills
- Kingfield
- Lyn-Lake
- Lyndale
- Whittier
- Loring Park
- Cedar-Riverside
- Marcy-Holmes
- Como
- Phillips
- Standish-Ericsson
- Seward
- Prospect Park
- Nokomis
- Bryn Mawr
- Fulton
- Tangletown
- Armatage
- Windom
- Diamond Lake
- Audubon Park
- Sheridan
- St. Anthony East
- St. Anthony West
- Logan Park
- Holland
- Columbia Park
- Waite Park
- Webber-Camden
- Folwell
- Jordan
- Hawthorne
- Near North
- Harrison
- Cedar-Isles-Dean
- East Isles
- ECCO
- Lowry Hill
- Lowry Hill East
- Stevens Square
- Elliot Park
- Kenwood
- Lake of the Isles
- Lake Harriet
- Lake Calhoun / Bde Maka Ska
ZIP codes
55401, 55402, 55403, 55404, 55405, 55406, 55407, 55408, 55409, 55410, 55411, 55412, 55413, 55414, 55415, 55416, 55417, 55418, 55419, 55454, 55455
Response windows
Drive times from our Minneapolis hub
Same-day windows are based on truck position at the time you call. The matrix below reflects typical mid-day response from our 222 E Hennepin hub.
| City | Drive time | Same-day cutoff |
|---|---|---|
| Minneapolis (city) | 0–20 min | Daily, call before 2pm |
| St. Paul | 15–25 min | Daily, call before 2pm |
| Edina | 15–20 min | Daily, call before 2pm |
| Bloomington | 20–25 min | Daily, call before 1pm |
| Eden Prairie | 20–30 min | Daily, call before 1pm |
| Maple Grove | 20–30 min | Daily, call before 1pm |
| Plymouth | 20–25 min | Daily, call before 1pm |
| Roseville | 15–20 min | Daily, call before 2pm |
| Woodbury | 25–35 min | Daily, call before 12pm |
| Golden Valley | 10–15 min | Daily, call before 2pm |
FAQ
Minneapolis questions, answered
What does F1 mean on a DishDrawer?
Water in the base — flood switch tripped. Don't reset and re-run, you'll dump more water on the floor. Trace the leak first (door seal, drain hose, sump). $285–$485.
What does 39 mean on a Fisher & Paykel SmartDrive washer?
Rotor position sensor (Hall sensor) on the bottom of the SmartDrive motor. Cheaper than replacing the motor — $385–$485 OEM. The control board logs this code so technicians can skip generic troubleshooting. We carry the OEM service manuals on tablet for every major platform — no guess-and-replace.
Are Fisher & Paykel parts hard to get?
For most shops, yes — they're special-order. We stock the common F&P / DCS parts on the truck so we can finish on the first visit.
How much does Fisher & Paykel repair cost?
Most F&P repairs land $285–$585 all-in. DishDrawer flood repair $285–$485. Wash motor $385–$585. SmartDrive rotor sensor $385–$485. Motor control module $485–$685. The $149 trip fee is waived when you approve the repair.
Related Minneapolis repair pages
- Fisher & Paykel appliance repair (hub) →
- DCS appliance repair →
- Luxury appliance repair →
- Dishwasher repair (all brands) →
- Washer repair (all brands) →
- Dishwasher leaking →
- Appliance repair Minneapolis (hub) →
- Refrigerator repair Minneapolis →
- Washer repair Minneapolis →
- Dryer repair Minneapolis →
- Dishwasher repair Minneapolis →
- Oven repair Minneapolis →
- Sub-Zero repair Minneapolis →
- Samsung repair Minneapolis →
What will this cost?
Pricing & repair-cost pages
Trying to decide repair vs. replace? These pages break down real all-in Twin Cities pricing by brand, model class, and failure mode.
Need fridge repair? See our Minneapolis page
Same-day refrigerator repair in Minneapolis — Sub-Zero, Samsung, LG, Whirlpool, KitchenAid. Flat $149 trip fee waived with repair, 1-year warranty on parts and labor.
Book appliance repair in Minneapolis
Have your model and serial number handy. Call before 2pm and we'll usually have a same-day window across Minneapolis.
Brands we service in Minneapolis
Dedicated Minneapolis landing pages for each brand we run most — fault codes, pricing, and the OEM parts our trucks stock for Minneapolis homes.