FISHER & PAYKEL · ERROR CODES

Fisher & Paykel Error Codes DishDrawer, SmartDrive Washer, ActiveSmart Fridge — What They Mean

Fisher & Paykel (and the related DCS brand) builds the DishDrawer dishwasher, the direct-drive SmartDrive top-load washer, and ActiveSmart refrigerators. These are New Zealand–engineered machines with a unique parts catalog — get the right tech the first time. Twin Cities calls cluster on DishDrawer F1 (flood) and SmartDrive motor / rotor faults.

  • 4.5★ · 990+
  • 1-Yr Warranty
  • OEM Parts
  • Same-Day
(651) 364-7466
$149Trip feeWaived on repair
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  • Same-day windows

    Call before 2pm for today's route.

  • Every Minneapolis ZIP

    55401–55455. No trip charge.

  • EPA 608 certified

    Sealed-system & refrigerant work.

  • 1-year warranty

    Parts and labor in writing.

Updated June 21, 2026 · Reviewed by service manager

Quick answer

Fisher & Paykel Error Code Repair — Twin Cities — Quick Answer

Need same-day Mpls service? Start at our Minneapolis appliance repair page.

What we fix in Minneapolis

The Minneapolis repair mix

DishDrawer F1 — water in base

Flood switch in the base of the cabinet tripped — there's a leak somewhere. We pull the drawer, dry the base, and trace the leak (door seal, drain hose, sump, supply hose). Don't reset and re-run — you'll dump more water on the floor. $285–$485 typical.

SmartDrive washer 37 / 39 / 130

37 = motor control module. 39 = rotor position sensor (Hall sensor on the bottom of the motor). 130 = no rotor turn detected. The SmartDrive direct-drive motor is the heart of the machine — we diagnose the rotor sensor and module separately so we don't replace the whole motor unnecessarily. $385–$685 OEM.

Fisher and Paykel repair in the Twin Cities

Factory-trained F&P service. We stock DishDrawer wash motors, drain pumps, flood switches, element, rotor position sensors, motor control modules, ActiveSmart evap fans, and door seals — these are special-order parts for most shops, but we keep them on the truck for first-visit completion. 1-year written warranty.

From the truck

Field-service notes on appliance repair

On appliance repair, we keep the diagnostic tight because the failure catalog on this brand is well-documented. Winter garage and porch installs see cold-start cycles that stress compressor start capacitors and inverter boards — a failure profile that barely exists in warmer climates.

Because this page focuses on dishdrawer f1 — water in base, our tech opens the call by isolating that subsystem before touching anything else. For anything that touches refrigerant, sealed-system, or a gas train, we run OEM parts from Marcone or the factory distributor — aftermarket boards in particular are a warranty landmine we won't ship on our truck. The $149 residential diagnostic is credited toward the repair if you approve; if you don't, you pay only the diagnostic and we leave a written scope. Every completed repair carries a 1-year parts and labor warranty in writing. The section above covers the specific failure surface — flood switch in the base of the cabinet tripped — there's a leak somewhere.

We stock the top-30 wear items for this brand on the truck, so the majority of first-visit calls close without a follow-up. We're EPA 608 certified for sealed-system and refrigerant work, licensed and insured in Minnesota, and every tech carries a factory diagnostic laptop for brand-specific service modes. If the model is out of parts support, we'll say so on the first call and refund the diagnostic — that's the honest read on a repair-vs-replace decision, and it's the same read we'd give a family member calling about the same appliance.

Coverage

Minneapolis neighborhoods we cover

Same-day service routes through every Minneapolis ZIP — no separate trip charge anywhere inside city limits.

Neighborhoods

  • Uptown
  • Northeast Minneapolis
  • Downtown
  • North Loop
  • Mill District
  • Powderhorn
  • Longfellow
  • Linden Hills
  • Kingfield
  • Lyn-Lake
  • Lyndale
  • Whittier
  • Loring Park
  • Cedar-Riverside
  • Marcy-Holmes
  • Como
  • Phillips
  • Standish-Ericsson
  • Seward
  • Prospect Park
  • Nokomis
  • Bryn Mawr
  • Fulton
  • Tangletown
  • Armatage
  • Windom
  • Diamond Lake
  • Audubon Park
  • Sheridan
  • St. Anthony East
  • St. Anthony West
  • Logan Park
  • Holland
  • Columbia Park
  • Waite Park
  • Webber-Camden
  • Folwell
  • Jordan
  • Hawthorne
  • Near North
  • Harrison
  • Cedar-Isles-Dean
  • East Isles
  • ECCO
  • Lowry Hill
  • Lowry Hill East
  • Stevens Square
  • Elliot Park
  • Kenwood
  • Lake of the Isles
  • Lake Harriet
  • Lake Calhoun / Bde Maka Ska

ZIP codes

55401, 55402, 55403, 55404, 55405, 55406, 55407, 55408, 55409, 55410, 55411, 55412, 55413, 55414, 55415, 55416, 55417, 55418, 55419, 55454, 55455

Response windows

Drive times from our Minneapolis hub

Same-day windows are based on truck position at the time you call. The matrix below reflects typical mid-day response from our 222 E Hennepin hub.

CityDrive timeSame-day cutoff
Minneapolis (city)0–20 minDaily, call before 2pm
St. Paul15–25 minDaily, call before 2pm
Edina15–20 minDaily, call before 2pm
Bloomington20–25 minDaily, call before 1pm
Eden Prairie20–30 minDaily, call before 1pm
Maple Grove20–30 minDaily, call before 1pm
Plymouth20–25 minDaily, call before 1pm
Roseville15–20 minDaily, call before 2pm
Woodbury25–35 minDaily, call before 12pm
Golden Valley10–15 minDaily, call before 2pm

FAQ

Minneapolis questions, answered

  • What does F1 mean on a DishDrawer?

    Water in the base — flood switch tripped. Don't reset and re-run, you'll dump more water on the floor. Trace the leak first (door seal, drain hose, sump). $285–$485.

  • What does 39 mean on a Fisher & Paykel SmartDrive washer?

    Rotor position sensor (Hall sensor) on the bottom of the SmartDrive motor. Cheaper than replacing the motor — $385–$485 OEM. The control board logs this code so technicians can skip generic troubleshooting. We carry the OEM service manuals on tablet for every major platform — no guess-and-replace.

  • Are Fisher & Paykel parts hard to get?

    For most shops, yes — they're special-order. We stock the common F&P / DCS parts on the truck so we can finish on the first visit.

  • How much does Fisher & Paykel repair cost?

    Most F&P repairs land $285–$585 all-in. DishDrawer flood repair $285–$485. Wash motor $385–$585. SmartDrive rotor sensor $385–$485. Motor control module $485–$685. The $149 trip fee is waived when you approve the repair.

What will this cost?

Pricing & repair-cost pages

Trying to decide repair vs. replace? These pages break down real all-in Twin Cities pricing by brand, model class, and failure mode.

Need fridge repair? See our Minneapolis page

Same-day refrigerator repair in Minneapolis — Sub-Zero, Samsung, LG, Whirlpool, KitchenAid. Flat $149 trip fee waived with repair, 1-year warranty on parts and labor.

Book appliance repair in Minneapolis

Have your model and serial number handy. Call before 2pm and we'll usually have a same-day window across Minneapolis.

Brands we service in Minneapolis

Dedicated Minneapolis landing pages for each brand we run most — fault codes, pricing, and the OEM parts our trucks stock for Minneapolis homes.