Viking Microwave Repair in Minneapolis & St. Paul
A Viking microwave that runs cold, a drawer that will not open, or a dead panel. We repair Viking microwaves across the Twin Cities, open 7am to 9pm every day.
Who repairs Viking microwaves in Minneapolis and St. Paul?
Central Minnesota Appliance Repair repairs Viking microwave ovens, drawer microwaves, microwave hoods and speed ovens in Minneapolis, St. Paul and the suburbs. Typical calls are a microwave that runs but does not heat, a drawer that will not open, and a dead panel. The $149 trip fee is credited toward the repair when you approve it.
Which Viking microwave do you have?
Viking's own site lists several kinds of microwave: built-in microwave ovens, the DrawerMicro undercounter drawer, microwave hoods and speed ovens. Which one you own changes what we check, because a drawer has a sliding mechanism, a hood has a vent fan and a light, and a speed or convection model adds a heating element and a fan to the microwave parts.
A built-in or drawer microwave sits in cabinetry, and a hood sits above the cooktop, so access is part of the job. Check the Use & Care guide for where the model tag sits, and send us a photo when you book. If your oven is a wall oven rather than a microwave, see Viking oven repair.
What goes wrong on a Viking hood or drawer microwave?
Parts inside a microwave can hold a dangerous charge even when it is unplugged, so the last column is blunt about what to leave alone.
| Symptom | Likely cause | You or a pro? |
|---|---|---|
| The cavity light and fan run, but food stays cold | A failed part in the high-voltage circuit | Pro only. Never open the case |
| Panel is dark or the unit will not start | Door switch, control fault or a power problem | You: check the breaker and that the door closes fully. Pro for the rest |
| Drawer jams or stops part way | Something caught in the track, a worn mechanism or a latch fault | You: clear anything caught by hand. Pro for the mechanism |
| Door will not latch or stay shut | Worn latch or hinge, or a bent door edge | Pro. Do not use a door that does not seal |
| Hood fan or light does not work | Fan motor, switch or bulb | You: replace a bulb only with the breaker switched off and the bulb cool. Pro for the fan |
| Sparks inside or runs with the door open | Door switch fault or damaged cavity | Stop using it and call |
A microwave that sparks or smells of burning plastic should be switched off at its breaker and left alone until it has been checked.
What should I check before I call about my Viking microwave?
None of these steps involves opening the unit or touching wiring.
- Note what happened and when. Dead, runs cold, will not open, noisy, or only fails on one function such as convection or the vent fan.
- Photograph the control panel and the model tag. On a hood the tag is usually visible with the door open; on a drawer, open the drawer fully. A photo saves guesswork.
- Check the breaker. If it tripped, reset it once. If it trips again, leave it off and call us.
- On a hood, test the fan and light on their own. If the fan and light work but the oven does not heat, tell us when you book. It narrows the fault.
- Clear the drawer track or door seal by hand. Remove food or objects. Do not scrape with metal tools.
- Heat a cup of water for one minute. If it stays cold, stop and call us. Do not run it empty.
What makes a Viking hood or drawer microwave harder to service?
A microwave hood hangs from a wall plate above the cooktop and vents through the cabinet or the wall, and a DrawerMicro sits in a base cabinet. Either one usually has to come out of its opening for a repair, so we plan the visit around the mounting and the vent run. Please do not take a hood off its plate yourself: it is heavy, and the plate and the vent connection are easy to damage.
Inside the case, the part that makes the heat runs at very high voltage and one component holds a charge after the power is off, so leave the case closed. If the unit sparks, smells of burning or has a door that no longer seals, switch off its breaker and call us. On a hood, also stop using the cooktop below if the microwave is smoking.
Is it worth repairing a Viking microwave?
The trip fee is $149, credited toward the repair when you approve the work. After the diagnosis you get a written price for the part and the labor, and nothing starts until you agree. Viking-specific parts are quoted after diagnosis, since the price depends on the style of microwave and the part.
A drawer or built-in model is made for one cabinet opening, so a different size can mean cabinetry work, and a hood has to match the mounting plate and the vent run. Weigh that against the repair quote. Every completed repair is backed by a written 1-year parts-and-labor warranty. We are an independent repair company, not a Viking authorized service provider, so a claim still under the manufacturer's warranty goes through the manufacturer.
Where do you repair Viking microwaves?
We cover the Twin Cities metro from 7am to 9pm every day. City pages for Viking service:
Minneapolis and St. Paul
Viking appliance repair in Minneapolis and Viking appliance repair in St. Paul.
Edina and Wayzata
Viking appliance repair in Edina and Viking appliance repair in Wayzata.
Viking microwave repair questions
My Viking microwave hood runs but the food stays cold. Can I look inside?
No. A microwave that runs without heating usually has a failed part in the high-voltage circuit, and one of those parts holds a charge after the power is off. Leave the case closed and call us.
My Viking DrawerMicro will not open. What can I check?
Look for food or a utensil caught in the drawer track and clear it by hand. If the drawer still will not move, the mechanism or the latch needs a technician, so do not force it.
Can I keep using a Viking microwave whose door will not latch?
No. Stop using the microwave and call us. A door that does not seal should not be run.
How much does Viking microwave repair cost?
The trip fee is $149, credited toward the repair when you approve it. The repair price is quoted in writing after diagnosis.
Can you repair a Viking microwave hood?
Yes. A hood microwave has a vent fan and a light as well as the microwave parts, and we test each of them.