Walk-In Cooler Not Cooling What to check first, likely causes, and what repairs cost

If the compressor runs but the box stays warm, the usual causes are an iced-over evaporator coil, a stopped evaporator fan, low refrigerant from a leak, or a dirty condenser. A tech checks pressures and airflow to tell which one it is.

Usually a defrost problem (failed timer, heater or termination switch), a stopped evaporator fan, a frozen drain line, or a door left open. Turning the system off to let it thaw helps short term, but the cause has to be fixed or it will ice up again.

Cold-held food should stay at 41°F or below. Above that, follow your food-safety plan and local health code on time limits. Move high-risk product first and log temperatures.

Fans, defrost timers, controls and door repairs typically run $385–$685 all-in. Leak repair and recharge runs $585–$1,650. A compressor replacement is usually $1,800–$2,800. The $199 trip fee is waived with the repair.

Yes. After-hours and weekend emergency service is available for walk-in coolers and freezers across Minneapolis, St. Paul and the Twin Cities metro.

Yes. We issue COIs naming your property manager, hospitality group, hospital facilities office, or municipal account as additional-insured at no charge — typically the same business day. General liability and workers' comp are in force year-round; we can raise limits per contract on request.

First visit is card-on-file or COD. Once an account is established, we invoice Net-15 or Net-30 with itemized statements aligned to your accounting cycle. We accept POs from restaurant groups, hotel brands, property management firms, school districts, and city and county accounts. ACH and card payments both fine.

Yes — quarterly, semi-annual, and annual PM plans tiered by equipment count and equipment class. Every visit includes condenser cleaning, drain flushing, gasket and hinge inspection, electrical-tightness verification, controller and setpoint check, and a written report you can hand to insurers, health inspectors, or franchisors.

Every technician holds EPA Section 608 Universal certification covering R-404A, R-448A / R-449A (Solstice N40, Opteon XP40), R-290 hydrocarbon systems where code permits, and legacy R-22. Cooking-equipment techs are gas-certified for natural gas and LP on ranges, fryers, ovens, and combi-ovens.

Yes. We coordinate dock and freight-elevator windows in advance, badge in through hotel or hospital engineering, and work around banquet, service-window, and clinical-department timing. Overnight and pre-open service is available when a daytime window won't work.

Yes — after-hours, weekend, and holiday emergency dispatch is available for refrigeration, ice, and warewashing failures across the Twin Cities metro. A published after-hours premium applies and is confirmed in writing before the tech leaves the shop.

A 1-year written parts-and-labor warranty on every commercial repair — the same failure mode, on the same unit, within 12 months is covered at no additional charge. Some sealed-system components carry an extended manufacturer warranty on top; those terms are itemized on the invoice.

Yes. Truck-mounted reach-ins, undercounter units, generator-fed ice machines, and mobile prep tables are all serviceable — we typically shop-visit at your commissary or overnight parking rather than roadside so the unit can stabilize before diagnosis.

Yes. Written estimates are issued before any sealed-system, compressor, or major-component work. On request we provide inspector-ready documentation: repair scope, part numbers, refrigerant type and charge, and the date service restored the unit to spec.

Full Twin Cities metro — Minneapolis (55401–55488), Saint Paul (55101–55155), Bloomington, Edina, Eden Prairie, Maple Grove, Woodbury, Eagan, Plymouth, Minnetonka, Roseville, Burnsville, and the surrounding suburbs — plus Hudson, WI 54016 and Western Wisconsin. Commercial dispatch runs a daily route across the metro.