DECISION FRAMEWORK

Appliance Repair vs. Replace Calculator

The 5-question test

There's no single rule, but a 5-question test gets you to a sensible answer. Run the questions on your appliance, weigh the answers, and you'll have a good idea whether to fix it or shop for a new one before you call.

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4.5★ · 900+ reviews · $149 trip fee credited to the repair · 1-year warranty

  • Same-day diagnostic

    7am–9pm every day. Call early.

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  • Diagnose before quote

    Written, no surprises.

  • 1-yr warranty

    Parts & labor in writing.

Quick answer

Appliance Repair vs. Replace Calculator: the short answer

Run the 50% rule: if the repair cost is more than 50% of the replacement cost AND the appliance is past its expected lifespan, replace. If either side fails (repair under 50% OR appliance under expected lifespan), repair. Then layer five questions: (1) age vs. expected lifespan, (2) repair cost vs. 50% of replacement, (3) failure type (sealed-system vs. control vs. mechanical), (4) brand & parts availability, (5) energy savings on a new model. Many repairs are worth doing, and sealed-system failures on older units are the main case where replacement makes sense.

Common causes

Common failures

Question 1: Age vs. expected lifespan

What it is: Typical lifespans: refrigerators 13 yrs · Top-load washers 10 yrs · Front-load washers 10 yrs · Dryers 12 yrs · Dishwashers 9 yrs · Ranges 13–15 yrs · Freezers 16 yrs · Microwaves 9 yrs · Built-in Sub-Zero / Wolf 20+ yrs. These are general averages (see the NAHB Study of Life Expectancy of Home Components for a public source) and your appliance can differ.

Fix: Under expected lifespan = lean repair. Past it = run the rest of the test.

Typical all-in: No repair cost yet: compare age to lifespan

Question 2: Repair cost vs. 50% of replacement

What it is: Repair under 50% of replacement is the standard threshold. Premium brands shift the threshold higher (60–70%) because replacement is much more expensive and refurb economics differ.

Fix: Under 50% = repair. Over 50% AND past lifespan = replace.

Typical all-in: Uses your written repair quote

Question 3: Failure type

What it is: Sealed-system / compressor failures on a 10+ yr fridge are usually "replace." Control-board, fan, defrost, pump, igniter, element, gasket, hose, switch, motor = repair almost always (cheap parts, long remaining life).

Fix: Mechanical / control failure = repair. Sealed-system on aged unit = lean replace.

Typical all-in: Depends on the failed part

Question 4: Brand & parts availability

What it is: Whirlpool, GE, Maytag, KitchenAid, LG, Samsung, Bosch, Miele = parts available 10+ years. Off-brand or discontinued lines = parts harder, weight toward replace. Sub-Zero, Wolf, Viking carry parts 20+ years — always repair.

Fix: OEM parts available = repair. Discontinued parts on aged off-brand = replace.

Typical all-in: Depends on the brand and the part

Question 5: Energy savings on new model

What it is: New ENERGY STAR appliances use less energy than older units, and ENERGY STAR publishes estimated savings for each category. The savings are real but rarely the deciding factor on their own.

Fix: Modest weight toward replace on aged refrigerators and electric ranges.

Typical all-in: Small ongoing savings, rarely the deciding factor

Tie-breaker: total cost of ownership over 3 years

What it is: Repair + expected next repair within 3 years vs. (new appliance / lifespan × 3) + 3 years of energy operating cost. Whichever is lower wins.

Fix: Run the numbers — we'll do this on the written estimate if you ask.

Typical all-in: Compare your quote with three years of ownership costs

Need appliance repair? Call 7am–9pm, every day.

4.5★ · 900+ reviews · $149 trip fee credited to the repair · 1-year warranty

Diagnostic order

How to run the 5-question repair-vs-replace test

  1. 1. Look up the appliance's age

    Date code is on the serial-number tag (or the original purchase receipt). Compare to expected lifespan.

  2. 2. Get the repair estimate (in writing)

    Our flat $149 trip fee covers the diagnosis and is credited toward the repair if you approve it. You'll get a written all-in repair number.

  3. 3. Get the replacement cost

    Look up the current equivalent model — same capacity, similar feature set.

  4. 4. Apply the 50% rule

    Repair / replacement. If under 50% = repair. If over 50% AND past lifespan = replace.

  5. 5. Apply the brand + failure-type adjustment

    Premium brand or mechanical fault = lean repair (raise the threshold). Sealed-system on aged unit = lean replace.

  6. 6. Decide

    Most calls land on repair. Built-ins almost always repair. Past-lifespan units with sealed-system failures usually replace.

FAQs

Appliance Repair vs. Replace Calculator: FAQs

What's the 50% rule?

If the repair cost is more than 50% of a comparable replacement AND the appliance is past its expected lifespan, replace. If either side fails (repair under 50% OR appliance still under lifespan), repair.

When is it always worth repairing?

Sub-Zero, Wolf, Thermador, Miele, Viking built-ins — almost always. Standard-brand units under 8 yrs with non-sealed-system faults — almost always. Repairs under $300 — almost always.

When is it usually worth replacing?

Refrigerators 13+ yrs with sealed-system failures. Microwaves 8+ yrs with magnetron failures (often as cheap to replace). Off-brand units with discontinued parts. Dishwashers 10+ yrs with tub or sump failures.

How much does the diagnostic cost?

A flat $149 trip fee, the same for every brand. It is credited toward the repair when you approve it, so you only pay it standalone if you decide to replace.

Will you tell me to replace if that's the right answer?

Yes. We say so honestly on the written quote — including which equivalent model to look at and what the rough delivered cost will be. We'd rather lose a repair than have you fix a unit that's about to fail again.

What's the warranty on repaired appliances?

1 year parts + labor on every completed repair, in writing. If the same failure returns inside the year, we come back at no charge, with no second trip fee.

What will this cost?

Pricing & repair-cost pages

Trying to decide repair vs. replace? These pages break down real all-in pricing by brand, model class, and failure mode — so you know the number before we knock.

Need appliance repair? Call 7am–9pm, every day.

4.5★ · 900+ reviews · $149 trip fee credited to the repair · 1-year warranty